April Executive Rounding Report and May 17 Rounding Schedule


APRIL ROUNDING _-  WHO WE WANT TO RECOGNIZE …
UM Shore Home Care: 

  • Shannon and Lee for obtaining OASIS certification
  • Charlie Moore, (PT) who received a letter from patient saying “he’s like the brother I never had”
  • All nurses —  great team, always help out, dedicated to their jobs
  • Brian Leutner — thanks for finding us space at Dorchester for staff to work from
  • Reimbursement Team — they do a great job of collecting the money

Requard Center for Acute Rehabilitation:

  • Bridgette Wilson, Margaret Wood and Ashley Deiter – all three create a good rapport w/patients

UM Chester River Home Care:  

  • “All staff, we work well as a team”
  • The camaraderie was evident in the following: Monthly team breakfast for staff meetings where each team member brings in his or her specialty; fundraising events to support patients in need of self-pay items; office is clean, tidy; team members take pride

APRIL ROUNDING  –  WHAT WE DO WELL …
Shore Home Care

  • Return calls promptly
  • Develop rapport with patients from the very beginning
  • Provide contact information for patients after discharge so they don’t feel deserted
  • Make patients feel like they are the only patient
  • Coordinate care among disciplines
  • Provide same day services (LifeLine)

Requard Center for Acute Rehabilitation:

  • Educate patients and families on what to expect prior to or at admission to the unit
  • All disciplines work well as a team

ROUNDING SCHEDULE FOR WEDNESDAY, MAY 17, 2017

Executive Team Paired Leader Department
Ken Kozel Kathy Elliott SMC at Chestertown Acute Care
Susan Coe Kevin Chapple SMC at Easton Volunteers
JoAnne Hahey Cheryl Ruff SMC at Easton 2 East
William Huffner Jonathan Kelly SMC at Easton  Plant Operations
Ruth Ann Jones Kelly Bottomley Ambulatory Surgery Center
Brian Leutner Linda Pittman SMC at Easton Dialysis and Vascular Access (IV Team)
Patti Willis Bonnie Jensen SMC at Easton Telemetry
Bob Frank Trish Rosenberry CMG: SMP at Easton 500 – Pediatrics
Scott Burleson Tammy Curry SMC at Dorchester Security/Registration