Above & Beyond


The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

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Dr. William Bair and his chosen team at UM Shore Medical Center at Dorchester are excellent at what they do. He is a godsend!!!!

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For [Ambulatory Surgery in Easton], one word says it all: “excellent” … excellent people, excellent facility and excellent process.

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[At the Emergency Department at UM Shore Medical Center at Easton], the intake coordinator was excellent. She was very courteous and assisted me in getting to my insurance info … since my wallet was in a jacket that I could not reach. The arrival and triage process was well orchestrated; all personnel were kind, courteous and understanding. The radiology staff was excellent — they actually QC’d their work before I was wheeled back to the ER to save additional trips for repeat x-rays.  My ER nurse was awesome. She actually left me with a great feeling of being well cared for. The concern for my comfort and safety was paramount.

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Dr. Jane Wang and Eric Green [at UM Shore Emergency Center at Queenstown] were very professional, courteous and I was very happy with their diagnosis of the issue and treatment. Nurses were extremely nice and friendly. My wife and daughter were very happy with the staff and treatment.

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I was on IMC West/North at UM Shore Medical Center at Chestertown. The staff on all shifts were wonderful & so was the Emergency Room crew.  Both my husband and I were quite impressed.  Some names that come to mind: OR RN & (PT tech) RN aid staff = Becca (?), Rebecca, Elexes, Annette, Katie, Cheri, Dustin, Marjorie, Mary G, Stephanie and Ashleigh; food server = Frank;  Respiratory = Phil, Terri, Joe and Dr. DeLeon. They all could not have been nicer or more helpful. All in all, A + experience. KUDOS.