Change in Surgery Registration Announced for UM Shore Medical Center at Easton

Previously all patients needing to be registered for Surgery or a procedure would enter the through the Outpatient Area.   According to Sydney Milligan, MS, RN, manager of Ambulatory Care, UM Shore Medical Centers at Dorchester and Easton, the Surgical Services Patient Satisfaction Action Team (PSAT) recognized this was sometimes difficult for patients. The team reviewed the process and working with registration department leaders, made the following change: Patient can now come to surgery through the Emergency Department entrance and directly to the Same Day Surgery area for check-in.
According to Milligan, PSAT continues to focus their efforts on providing nothing less than a perfect experience for all of our patients,