“Defining the Patient Experience” is the topic of the upcoming round of UM Shore Regional Health Team Forums conducted by Ken Kozel, president and CEO. The forums will feature presentations by Jo Anne Thomson, director, Patient Experience; Matthew Tresansky, director, Food Services; and Jonathan Kelley, director, Environmental Services.
The schedule is below — mark your calendar so you can be present to offer input or ask questions!
| Day | Date | Time | Location | Room |
| MONDAY | October 24 | 9 a.m. | UM SMC at Easton | HEC |
| TUESDAY | October 25 | 3 p.m. | Easton | Canvasback |
| THURSDAY | October 27 | 3 p.m. | UM SMC at Chestertown | Conference Center |
| MONDAY | October 31 | 12 noon | Easton | Cancer Center |
| FRIDAY | November 4 | 9 a.m. | UM SMC at Dorchester | 3rd Floor |
| MONDAY | November 14 | 8 a.m. | UM SMC at Easton | HEC |