Monthly Archives: February 2017

Above & Beyond

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!


[At Ambulatory Surgery in Easton] my doctors, nurses and staff went above and beyond.  They were caring, efficient and knowledgeable and explained all details leaving no questions or hesitation on my part.


Laura Jackson was amazing during my entire visit [to the Emergency Department at UM Shore Medical Center at Dorchester]. At registration, Chanere was great. And Dr. Lonville was in with me several times during my visit keeping me informed — his bedside manner while I was a patient was great & very comforting. Ruth Donaldson was my discharge nurse and she was also great – I didn’t have a call bell and she made sure I was given one.


The phone interview in advance of my ambulatory surgery [at UM Shore Medical Center at Chestertown] was the most comprehensive I have ever experienced. Also, my anesthesiologist  was very thorough and spent a good deal of time with me.


The receptionist, Sandy, in the [Emergency Department at UM Shore Medical Center at Easton] was very pleasant and made what could have been a bad experience very nice. My nurse, Liz Shields, was wonderful and very helpful. She took a lot of time to listen to me and explain my treatment. Dr. Fitzgerald also was very helpful and spent a considerable amount of time explaining test results and treatment. Everyone treated me with care, concern and respect.


[At Shore Emergency at Queenstown], nurses wiped my face (I was sweating), gave me a cup of water & kept it full, and asked if I needed anything, i.e. pillow, blanket, ice, etc. I am 82 and not very stable on my feet or standing/sitting in front of X ray, but they went out of their way to get good  pictures. A+!  I don’t know what they could have done to make my trip any better  — they were busy, but when they said they would come to check on me they did just that. We are very lucky to have this center & staff so close to our home. Thanks.


At the Emergency Department at UM Shore Medical Center at Easton, Dr. Hebel was excellent – explaining everything clearly to [our patient] and family. Wonderful doctor! He also asked case manager to assist with our needs. And the case manager, Lora Collier, was unbelievably helpful and connected us with hospice.

HR Corner – News and Views from Human Resources

What’s New in HR …

  • Holiday Hour Increments

Team members may now use their Holiday bank in hourly increments.  Any banked holiday time may be taken in hourly increments up to the team member’s normal work schedule. For example, if a team member is scheduled off on a holiday they will receive applicable holiday pay.  If a team member is scheduled to work on the holiday, those holiday hours earned will be stored in the holiday bank and may be used later in hourly increments.

  • PAL Cash-In Opportunity

Beginning February 20, 2017 – March 18, 2017, benefit eligible hourly team members may cash-in Paid Annual Leave (PAL) hours up to 40 hours.

    Rules and Procedures for PAL Cash-In Opportunity

  1.  Benefit-eligible hourly team members may cash in up to 40 hours of accrued PAL during the opportunity period.
  2.  As the result of the cash-in, a team member’s accrued PAL will not be permitted to drop below 80 hours.
  3.  Team members must follow the announced procedures during the cash-in period; no off-cycle cash-ins will be permitted.
  4.  Cash-ins are calculated according to the team member’s regular base hourly rate and do not include any differentials of other amounts.
  5.  All cash-ins will be subject to normal deductions and taxes.

Cash-In Opportunity Time Line: (Dates will coincide with published payroll cycle.)

  Cash-In Opportunity
Cash-In Opportunity Announced February 20, 2017
Cash-In Opportunity Requests Submitted March 1 – March 18, 2017
Cash-In Opportunity Closed March 18, 2017
Cash-In Appears in Paycheck April 7, 2017

The form to cash-in is located on the Intranet under the Human Resources tab under Forms or from any HR Office.  If you have any questions, please contact your HR Business Partner or your supervisor.

UM Shore Medical Center at Dorchester Staff Recognized for Exceptional Care

Kneeling: Coree Young and Lisa Wachter. Standing: Tom Gray, Mike Holden, Sheila Greenwood, Charlie Chader, Isis Ferreira, MD, Wanda Major, Kristen Kane, Christine Walton, Rebecca Wright, Chelsea Blake, Amy Baker, Joy Martin and Leigh Tomey.

Nurses, patient care techs, social workers, EVS techs and security officers at UM Shore Medical Center at Dorchester were among those attending a reception in the hospital Solarium on Thursday, February 23, honoring their “Above & Beyond” care for a patient admitted to the 2 East unit last fall and discharged in late January after a four-and-a-half month stay.

Also on site for the occasion was Ken Kozel, UM SRH president and CEO; Isis Ferreira, MD; Ruth Ann Jones, chief nursing officer and senior vice president, Patient Care Services; Diane Walbridge, director, Acute Care and Emergency Services for UM Shore Medical Centers at Dorchester and Easton and UM Shore Emergency Center at Queenstown; and Brian Leutner, executive director, UM Shore Medical Center at Dorchester, UM Shore Regional Health Oncology Services and the Diagnostic and Imaging Center. Kozel, Jones, Walbridge and Leutner all complimented and shared their gratitude for the staff’s outstanding teamwork and creative collaboration in the patient’s care as well as their commitment to her best interests in spite of many challenges posed by her case. Saeed Salehinia, MD, was not able to attend but also received credit for identifying and remedying contributing factors to her condition and helping to facilitate an appropriate discharge plan.


Infusion Clinic Volunteer Recognized for Over 5,500 Volunteer Hours

(Left to right) Anne North, RN; Kailey Irick, CNA, Queen Anne’s County High School; Scott Burleson, executive director, UM Shore Medical Center at Chestertown; Nancy Schmidt; Danielle Purzynski, RN; and Sue Edson, Chester River Hospital Center Auxiliary president.

Nancy Schmidt, infusion clinic volunteer, was recently recognized for volunteering more than 5,500 hours at UM Shore Medical Center at Chestertown. She was presented a with a bouquet of flowers, a gift certificate and nine additional “gold stars” to add to the two currently on her volunteer smock. Each gold star represents  500 hours of service. Schmidt was the first volunteer to serve in the Caroline A. Bramble Infusion Clinic, previously known as the Caroline A. Bramble Chemotherapy Treatment Center, when it was established in 1995. The Center’s founder, David A. Bramble, donated $100,000 to create this center in memory of his mother, Caroline, who passed away from cancer when he was a just a teenager.

Schmidt said she has been volunteering in the UM Medical Center at Chestertown for approximately 30 years and now works four hours a week in the infusion clinic.

“When I get home, I know I’ve done something that really matters,” said Schmidt. “I was surprised by this recognition and it makes me think of all the other great volunteers who have donated so much time to the medical center.”

Waist Management Participants Lose 600 Pounds by Challenge Midpoint

“Waist Management Challenge” participants have reached the midpoint of their 12 week challenge, reports Nancy Bedell, regional manager, Employee Health and Wellness. Their progress continues as the 120 participants have lost a total of more than 600 pounds,

Says Bedell, “Several people have lost five percent of their body weight and are right on schedule to reach the goal of 10 percent by the end, And we have one person who has lost eight percent!”

Bedell is especially pleased that nearly everyone who enrolled the challenge in January is still participating, and that team members participating at the different locations continue to meet and support each other.

Participants also are benefiting from education about weight loss, as she explains, “Early group meetings covered topics that could be considered the basic ‘tools’ for weight loss. We discussed keeping a food journal, setting goals, celebrating success and getting moving. From there we moved on to more specific issues, such as how to handle cravings and eating out while dieting. It’s like building a tool chest for losing weight. The final stretch will be how to stay motivated, dealing with weight loss plateaus and developing a transition plan for when final goals are met.”

Bedell is excited that as February gives way to March, Center for Integrative Medicine staff provide programs for participants on managing stress and how stress affects dieting. To complete the Mind-Body-Spirit cycle, the final educational sessions will be on exercise.

“The Employee Health and Wellness team is getting so much positive feedback about the program, it’s very gratifying to see the progress staff members are making and how much they are supporting each other,” says Bedell, “Several have said they don’t want it to end, so we are hoping to start a second challenge if we get enough interest. Current participants could just continue on but we also would want to enroll new folks as well.”

If you might be interested in enrolling in a Waist Management challenge later this spring, please contact Nancy Bedell, 410-822-1000, ext. 5144,

Scenes from Cardiovascular Professionals Week

UM Shore Regional Health observed Cardiovascular Professionals Week February 12-18, which honors the work performed by cardiovascular practitioners and managers and their contribution to health care.

The Cardiovascular and Pulmonary Services Departments throughout UM Shore Regional Health held a number events to celebrate…

The Cardiovascular Team at UM Shore Medical Center at Chestertown provided a photo-booth for employees to promote Cardiovascular Professionals Week and Heart Month.

Easton Telemetry team member, Gloria Keeling, was the winner of the Cardiology Puzzles contest.

Brenda Hodgman was the winner of the “Guess How Many Hearts” contest held by the Easton Cardiovascular team.

Additional information about the cardiovascular and pulmonary services available at UM Shore Regional Health can be found at

Upcoming Events: February and March 2017


Auxiliary Events

Nearly New Shop’s ½ Price Winter Clearance Sale – 2/27, 2/28, 3/1, The Nearly New Gift Shop at 320 High Street in Chestertown. Everything in the shop 1/2 price. Contact: 410-778-7668 ext.: 2351. **Jewelry and Tuxes excluded from sale.

Easton Auxiliary’s Uniform Sale – 2/28 & 3/1, UM Shore Medical Center at Easton, HEC. Sponsored by the Auxiliary of Memorial Hospital at Easton for the benefit of programs, services, equipment and patient care at UM Shore Medical Center at Easton. Contact: 443-746-3338

Nearly New Shop Fill-A-Bag Sale – 3/2, 3/3, 3/4, The Nearly New Gift Shop at 320 High Street in Chestertown. Fill a bag for $5.00, grocery bags will be provided by the Nearly New Shop. Contact: 410-778-7668 ext.: 2351. **Jewelry and Tuxes excluded from sale.

Breast Cancer Support

Transition to Wellness – Free workshops for breast cancer survivors and patients who are ending treatment.

Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.

Breast Cancer Support Group – Tuesday, 2/28, 6-7:30pm, Cancer Center, Easton. Contact: 410-822-1000, ext. 5387.

Look Good … Feel Better – Monday, 3/20, 10am-12pm, Cancer Center, Easton. Free ACS program for women with cancer includes hair, skin and make-up tips, samples and a visit to the wig room. Contact: 410-822-1000, ext. 5355.

 Breast Cancer Support Group – Tuesday, 3/28, 6-7:30pm, Cancer Center, Easton. Contact: 410-822-1000, ext. 5387.

Find more information about The Breast Center’s programs and services at

Cancer Support

Cancer Support Group/Chestertown – Monday, 2/27, 7pm, UM SMC at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 410-778-7668, ext. 2175.

Cancer Support Group/Easton – Thursday, 3/2 and 3/16, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 443-254-5940.

US TOO Prostate Cancer Support Group – Tuesday, 3/13, 6:30pm, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Speaker: Richard Cespedes, MD, of UM Community Medical Group – Urology; Topic: Male Incontinence Post Prostate Cancer and Otherwise. Contact: 410-820-6800, ext. 2300. Spouses and friends are encouraged to attend. NOTE: If schools are closed or dismissed early due to weather, meeting will be cancelled.

Prostate Cancer Support Group – Monday, 3/20, 7pm. UM SMC at Chestertown Conference Center. Educational forum including basic prostate information and discussion, questions/answers and sharing from prostate cancer survivors. Contact: 410-778-7668 ext. 2175.

 Cancer Support Group/Chestertown – Monday, 3/27, 7pm, UM SMC at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 410-778-7668, ext. 2175.

Find more information about cancer treatment and support services online at


Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Monday & Tuesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)

Community Heart Event – Tuesday, 2/28, 6:30pm. UM SMC at Chestertown Conference Room. In recognition of American Heart Month, guest speaker will touch on hear disease prevention. Contact: 410-778-3300 ext 2222.

Better Breathers Support Group/Easton –  Tuesday, 3/21, 2-3pm, UM SMC at Easton, Health Education Center, rooms C&D. For individuals with COPD, pulmonary fibrosis and lung cancer, and their caregivers.  Learn better ways to better cope with lung disease while getting the support of others in similar situations. Contact: 410-822-1000, ext. 5230

Childbirth & New Parent Education

Labor & Delivery Class – Saturday, 3/4, 9am-3:30pm, UM SMC at Easton, Health Education Center. Overview of maternal reproductive health; signs, symptoms and stages of labor, including pain management; techniques for a successful birth experience; cesarean delivery; and recovery after the birth. Free; register by phone, 410-822-1000, ext. 5231 or e-mail

Breastfeeding Support Group – Tuesday, 3/7 & 3/21, 10-11:30am, UM SMC at Easton, 5th floor meeting room. Led by lactation consultants for new and expectant mothers. Contact: 410-822-1000 or 410-228-5511, ext. 5700.

Breastfeeding Class— Saturday, 3/18, 9am-12:30pm, UM SMC at Easton, Health Education Center. Information about the benefits for you and your baby, and tips and techniques for successful breastfeeding. Free; register by phone, 410-822-1000, ext. 5231 or e-mail

Find more information about Birthing Center programs and services at

Diabetes Education and Support

Diabetes Support Group/Chestertown– Tuesday, 2/28, 6:30pm, UM Shore Regional Health Chestertown. Led by Chrissy Nelson, BSN, RN, CDE. Contact 410-778-3300 ext. 2175

Diabetes Self- Management Class/Easton  – Two sessions: Tuesday, 3/7-14-21, 9am-12pm; and Weds,3/8-15-22, 4:30-7:30pm. UM SMC at Easton, UM Diabetes & Endocrinology Center. Medical information and strategies enabling patients to manage their diabetes for optimal wellness. Referral and advance registrations required. Contact: 410-822-1000, ext.5195.

Diabetes Self-Management Class/Chestertown – Tuesday, 3/7, 3/14, 3/21, 1-4pm. UM SMC at Chestertown Education Center. Medical information and strategies enabling patients to manage their diabetes for optimal wellness. Referral and advance registration required. Contact: 410-822-1000, ext. 5195.

 Diabetes Support Group/Denton – Wednesday, 3/8, 5:30pm, St. Luke’s United Methodist Church, Denton.  Led by Doris Allen, BSN, RN, CDE, UM Diabetes & Endocrinology Center. Contact: 410-479-2161.

Diabetes Support Group/Easton — Mon, 3/13, 5:30pm, Talbot County Community Center Easton. Led by Karen Hollis, RD,  LDN, CDE Contact: 410-822-1000, ext. 5195.

Diabetes Support Group/ Dorchester – Wednesday, 3/22, 5:30pm, Dorchester County YMCA. Led by Renee Woodward, RN, CDE Contact 410-822-1000, ext. 5195.

Diabetes Support Group/Chestertown– Tuesday, 3/28, 6:30pm, UM Shore Regional Health Chestertown. Led by Chrissy Nelson, BSN, RN, CDE. Contact 410-778-3300 ext. 2175

 Find more information about diabetes treatment and support services at

Integrative Medicine

Acupuncture, Massage, Psychotherapy and Reiki – By appointment, Monday-Friday, except holidays. Center for Integrative Medicine, Suite 300, 522 Cynwood Drive, Easton. For information about services, providers and scheduling, call 410-770-9400.

Acupuncture: Mini-Session Mondays – Every Monday 11:30am-1:30pm. Auricular acupuncture in a small group setting, $20 per session No appointment necessary. Center for Integrative Medicine, Suite 300, 522 Cynwood Drive, Easton.

Find more information about integrative medicine services at


Ask the Expert: Healthy Eating & Weight Reduction – Wednesday, 3/22, 10-11:15am, Conference Center, UM SMC at Chestertown. March is National Nutrition Months. Come learn from this free presentation by Mary King, RD, LD, CDE, director of Nutrition Services, on myth on strategies for reducing weight and improving health. Contact: 410-778-3300, ext. 2295

Recovery and Psychosocial Support

Bridge Clinic Support Group – Tuesday, 2/28, 3/7, 3/14, 3/21, 3/28, 6-7:30pm, UM SMC at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Contact: 410-228-5511, ext. 2140.

Save the Date

The Importance of Advances Directives, the MOLST Form & Their Relationship to Elder Law – Saturday, 4/1, 9-11am, Chestertown Town Hall, 2nd floor meeting room . Presenters, Wayne D Benjamin, M.D., Board-Certified Family Medicine; Maddie Steffens, RN, BSN, HPCN, Regional Palliative Care Coordinator; Ann K. Goodman, Esq., will discuss the need for Advanced Directives and the Maryland MOLST form, their importance, how they are different, and what they mean “at the bedside.”  Ann Goodman, Esq. will talk about end-of life care in relation to Elder Law and suggest the “top five” things we all should know and do now. Reserve your seat contact: 410 810-5661 or email:


Estate Planning is for Everyone – and that includes YOU! – Tuesday, 3/28, 5:30-7:30p, UM SMC at Easton. Guest Presenters:  Elizabeth Spurry, CFP, CTFA, President, Tred Avon Family Wealth; Frederick Hopkins, JD, CFA, Director of Wealth and Fiduciary Planning, Wilmington Trust and Billy Weber, President, Billy D. Weber & Associates. Topics will include; exploring the many facets of Estate Planning, overview of Wills, Trusts and other estate planning tools, a discussion of Eldercare Issues and  identifying the risks of poor planning. To reserve a seat contact: 410-822-1000, ext. 5792 or

Stroke Support

Queenstown Stroke Support Group – Tuesday, 2/28, 12pm-2pm, UM Shore Pavilion at Queenstown. Stroke survivors and family/caregivers welcome. Bring bagged lunch. Contact: 410-822-1000, ext. 5068.

Mid-Shore Stroke Support Group – Thursday, 3/2, 12-2:30pm, 500 Cadmus Lane, Easton. Stroke survivors and family/caregivers welcome. Bring bagged lunch. Contact: 410-310-9280,

Queenstown Stroke Support Group – Tuesday, 3/28, 12pm-2pm, UM Shore Pavilion at Queenstown. Stroke survivors and family/caregivers welcome. Bring bagged lunch. Contact: 410-822-1000, ext. 5068.