University of Maryland Community Medical Group (UM CMG) announces the addition of Cambridge-based surgeon William E. Bair, MD. He will continue seeing patients in his current office, located at 100 Bramble Street, Suite A, Cambridge, MD 21613. Patients may make an appointment with Dr. Bair by calling 410-228-4616.
UM CMG is a University of Maryland Medical System-owned network of more than 300 primary care physicians, specialists- and advanced practice clinicians. As part of this UM CMG, Dr. Bair is affiliated with UM Shore Regional Health.
The surgical call schedule will remain the same for University of Maryland Shore Medical Center at Dorchester, where he will continue to be on the call schedule and doing surgical procedures. The urgent care center closed on May 1. Residents still have access to the other urgent care resources in the community.
Dr. Bair earned his Medical Degree from University of Virginia, and completed his residency in general and vascular surgery at The Stamford Hospital in Connecticut. Dr. Bair is a Fellow of American College of Surgeons and certified by the National Board of Medical Examiners, and ABMS Board Certified in General Surgery.
“We are very excited to have Dr. Bair join our team at the University of Maryland Community Medical Group,” comments Michele Wilson, Chief Operating Officer for UM CMG. “Dr. Bair is a dedicated surgeon and member of the community, and we are lucky to gain his expertise at UM CMG. Despite the practice name changing, Dr. Bair will continue to provide the same exceptional care in the same location to the residents of Cambridge.”
UM CMG consists of community-based provider practices affiliated with UM Baltimore Washington Medical Center, UM Charles Regional Medical Center, University of Maryland Medical Center Midtown Campus and UM Shore Regional Health. A list of UM CMG providers is available at http://docfind.umms.org/cmg.
TJC Prep 2018
- Be calm – you’ll do great.
- Be welcoming and polite – SMILE!
- Patient care always comes first. If you need to respond to a patient’s needs, be polite, explain the situation and offer to meet the surveyor again as soon as possible. If approached by a surveyor to discuss a patient’s care, arrange for someone to cover your patients.
- ALWAYS BE AWARE OF PATIENT CONFIDENTIALITY AND WHERE QUESTIONS ARE ASKED
- If there is a chance for others to overhear, suggest going to a conference room or staff lounge.
- Be enthusiastic and confident – Remember, you know your job better than anyone else
Answer only what is asked – allow the surveyor to ask follow-up questions. Answer questions with a “yes” or “no” whenever possible. Do not elaborate or offer specifics unless asked.
- Avoid words such as “usually” and “sometimes.” Instead answer “we do.”
Remember we’re a team – talk about the collaboration among the various disciplines caring for the patient.
- Know your patients – surveyors will be concerned with answers like, “I’ve been off for a few days and don’t know the status of this patient’s care.” Instead, give the details and discuss how other information is obtained during the day: rounds, etc. or where you can find it in the medical record.
- Stay positive – even if things aren’t going the way you’d like, keep a positive perspective and a smile on your face! You’re doing great.
- Be HONEST. We never knowingly provide false information.
- Accept criticism and educational points graciously. The surveyors are here to educate. Use open body language. Stand facing the surveyor in a comfortable, confident manner.
- Be flexible. You may be interviewed only once, multiple times or not at all. Regardless, be ready.
- RELAX. Surveys are an opportunity for us to shine and show off the exceptional job we do each and every day.
- FOLLOW THE 3 SECOND RULE IN ANSWERING QUESTIONS:
- If you are unsure of what is being asked, ask the surveyor to clarify the question (I’m not sure what you are asking. Could you clarify?)
- Use the buddy system. Ask a co-worker for help in answering a question or offer to help someone stumped by a question.
- If you don’t know the answer to a question, don’t get creative. Tell the surveyor you’re unsure or don’t know and either direct them to someone who can respond or tell them that you know where to find the answer will get back to them as quickly as possible.
Time is running out to complete your annual education requirement! You must complete all assigned modules by June 30, 2018. If you are not sure if all requirements have been met, log into your account by accessing through HR Connections and make sure all assignments are completed.
Employee Self Service Updates
Our Employee Recognition Program is active with some really great “above and beyond” recognitions on the wall of the website (https://ummsrewards.com). You must make sure your address, phone number and email address are correct through Employee Self Service. We need accurate work emails for you to receive recognitions through our electronic system.
Updating personal information is a very simple process:
- Log into HR Connections
- Click on “Bookmarks” near the top left of your screen
- Employee Self Service
- Employment, Work phone and email to check/edit for accuracy
- Personal Information for editing address, phone number or emergency contacts
As always, your Business Partner is here to assist you with any questions!
Prudential Representative on Site
Our Prudential representative has site visits scheduled for the rest of the year to allow you to meet with him personally to discuss your retirement accounts. Feel free to stop by at any of the following sessions to review your account or ask any questions that you may have:
2018 UMMS Shore Regional Health Prudential Site Visit Schedule:
|Easton – 2 East 286 Patient Family/Library|
|July 3, 2018||6:00 p.m. — 8:00 p.m.|
|July 17, 2018||10:00 a.m. — 12 noon|
|August 7, 2018||10:00 a.m. — 12 noon|
|September 4, 2018||1:00 p.m. — 3:00 p.m.|
|September 18, 2018||10:00 a.m. — 12 noon|
|October 2, 2018||6:00 p.m. — 8:00 p.m.|
|October 16, 2018||10:00 a.m. — 12 noon|
|November 6, 2018||10:00 a.m. — 12 noon|
|November 20, 2018||10:00 a.m. — 12 noon|
|December 4, 2018||1:00 p.m. — 3:00 p.m.|
|December 18, 2018||10:00 a.m. — 12 noon|
|Dorchester – Human Resources Office|
|July 10, 2018||10:00 a.m. — 12 noon|
|August 14, 2018||1:00 p.m. — 3:00 p.m.|
|September 11, 2018||10:00 a.m. — 12 noon|
|October 9, 2018||1:00 p.m. — 3:00 p.m.|
|November 13, 2018||1:00 p.m. — 3:00 p.m.|
|December 11, 2018||10:00 a.m. — 12 noon|
|Chestertown – Cafeteria Meeting Room/Hospital|
|July 24, 2018||10:00 a.m. — 3:00 p.m.|
|August 28, 2018||10:00 a.m. — 3:00 p.m.|
|September 25, 2018||10:00 a.m. — 3:00 p.m.|
|October 23, 2018||10:00 a.m. — 3:00 p.m.|
|November 27, 2018||10:00 a.m. — 3:00 p.m.|
|Diagnostic and Imaging Center (Easton)|
|July 10, 2018||1:00 p.m. — 3:00 p.m.|
|September 11, 2018||1:00 p.m. — 3:00 p.m.|
|October 16, 2018||1:00 p.m. — 3:00 p.m.|
|November 20, 2018||1:00 p.m. — 3:00 p.m.|
|December 11, 2018||1:00 p.m. — 3:00 p.m.|
|Federal St (Easton)
2nd Floor Shore Home Care Conference Room
|July 17, 2018||1:00 p.m. — 3:00 p.m.|
|October 2, 2018||3:00 p.m. — 5:00 p.m.|
|Cancer Center (Easton)|
|August 7, 2018||1:00 p.m. — 3:00 p.m.|
|November 6, 2018||1:00 p.m. — 3:00 p.m.|
|July 3, 2018||3:00 p.m. — 5:00 p.m.|
|August 7, 2018||1:00 p.m. — 3:00 p.m.|
|September 18, 2018||1:00 p.m. — 3:00 p.m.|
|October 9, 2018||1:00 p.m. — 3:00 p.m.|
|November 13, 2018||10:00 a.m. — 12:00 noon.|
|December 18, 2018||1:00 p.m. — 3:00 p.m.|
|Ambulatory Surgery Center (Easton)|
|September 4, 2018||10:00 a.m. — 12:00 noon|
|December 4, 2018||10:00 a.m. — 12:00 noon|
University of Maryland Memorial Hospital Foundation will host an informative seminar, “Workshop on Wills and Understanding the Probate Process” on Monday, June 18, 2018 from 6 to 8 p.m. at the Queen Anne’s County Library, 121 S Commerce St, in Centreville.
Conducted by well-known local attorneys Patrick J. Fitzgerald, Esq. of Charles T. Capute LLC., and JoRhea Nagel Wright, Esq., of Armistead, Lee, Rust & Wright, P.A., they will discuss several topics, including:
- Why should I have a will? What happens if I die without a will?
- Will estate taxes take a major bite out of what I want to leave my family?
- Do I still need a will if my assets are held jointly with my spouse?
- How do I coordinate my will and my beneficiary designations with my overall estate plan?
- What is the purpose of the Register of Wills? What are the costs?
This seminar is free and open to the public; pre-registration is recommended due to limited seating. For more information or to register for the seminar, please contact Janet Andrews, (410) 822-1000, ext. 5792, or email@example.com
The Cardiology team at UM SMC at Easton recently held a “Dinner with a Twist” event to boost morale and communication between team members. Each team member picked a name out of a hat during a department meeting; they were then responsible for providing an outfit for that team member to wear during a department dinner at Doc’s Downtown Grille. Most of the outfits were purchased at The Bazaar at 121 Federal Street, the Auxiliary of Memorial Hospital at Easton run thrift shop.
- Nicole Antonelli, Collegiate Nurse, UM Shore Medical Center at Easton
- Shemicka Bailey, Unit Sec/Nurse Tech, UM Shore Medical Center at Easton
- Catalina Billings, Community Health Outreach, UM Shore Medical Center at Easton
- Tyaie Cephas, EVS Tech, UM Shore Medical Center at Dorchester
- Dakota Flowers, Outpt Rehab Svcs Asst, UM Shore Medical Center at Easton
- Sandra Hewitt, Staff Nurse, UM Shore Medical Center at Easton
- Jessica Hurley, Staff Nurse, UM Shore Medical Center at Dorchester
- Kadie Laramore, Patient Sitter, UM Shore Medical Center at Easton
- David Leyden, Biomedical Technician, UM Shore Medical Center at Easton
- Maureen Macleod, Nurse Tech, UM Shore Medical Center at Chestertown
- Deanna Parker, Support Tech, UM Shore Medical Center at Easton
- Jameson Sterling, Collegiate Nurse, UM Shore Medical Center at Easton
- Kelly Straub, Staff Nurse, UM Shore Medical Center at Dorchester
- Jabria Tilghman, EVS Tech, UM Shore Medical Center at Dorchester
- Melvin Umana, Security Officer, UM Shore Medical Center at Easton
- Amber Weathers, Occupational Therapist, UM Chester River Home Care
The items below were posted on our UM Shore Regional Health Facebook page this week. If you are on Facebook, please help us increase awareness of the page as a resource for updates and information about UM SRH by visiting to LIKE and SHARE the posts of your choice.
Your participation really helps spread the word about the good work done by great team members at UM Shore Regional Health!
- Summer is just around the corner, so start things off on the right “claw” by purchasing your tickets to CLAWS for a CAUSE
- The 10th annual David Whitby Memorial Golf Tournament, held at the River Marsh Golf Club in Cambridge on May 14
- Easton Auxiliary Helps Fund Purchase of New Radiology Equipment
- Easton’s Primary Stroke Center Earns Renewed Honors from American Stroke Association
- Bottomley Serving as Interim Regional Director, Radiology
- Camp for Children with Diabetes, Asthma Offered in July
- UM Memorial Hospital Foundation will host an informative seminar, “Workshop on Wills and Understanding the Probate Process”
MONDAY, JUNE 18
- Look Good, Feel Better – 10am – 12 noon, Cancer Center, Easton. Hair, skin and nail rehab before, during after chemotherapy. Presented by Kim Hardesty, ACS Volunteer Beauty Consultant. RSVP to Teri Dulin, 410-820-6800.
- Workshop on Wills and Understanding the Probate Process, 6-8pm, Queen Anne’s County Library, 121 S. Commerce Street, Centreville, Md. Guest presenters: Patrick Fitzgerald, Esq. and JoRhea Nagel-Wright, Esq. Free admission, limited seating, RSVP required. Contact Janet Andrews, 410-822-1000, ext. 5792, firstname.lastname@example.org.
TUESDAY, JUNE 19
- Workshop on Wills and Understanding the Probate Process, 6-8pm, Nick Rajacich Education Center, UM Shore Medical Center at Easton, 219 S. Washington Street, Easton Md. Guest presenters: Patrick Fitzgerald, Esq. and JRhea Nagel-Wright, Esq. Free admission, limited seating, RSVP required. Contact Janet Andrews, 410-822-1000, ext. 5792, email@example.com.
WEDNESDAY, JUNE 20
- Presentation: Anyone Else Need to go to the Ladies Room? 6 pm, Cancer Center, Easton. Q & A discussion presented by AquaCare pelvic floor specialist, Jane Franczak, PT, MSPT, WCS Addressing urinary issues that occur as women age as well as those related to hormonal treatment and chemotherapy (frequency, urgency, leakage, or pelvic discomfort). Call 410-820-6800 to RSVP.
- Cancer Support Group/Chestertown – Monday, June 28, 7pm, UM Shore Medical Center at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 410-778-7668, ext. 2175.
SATURDAY, JUNE 22
- Safe Sitter Class, 9am to 3:30pm, UM SMC at Chestertown, Education Center. Taught by pediatric nurses, the Safe Sitter program teaches youth ages 11-13 the basics of babysitting, including first aid, CPR and more. The cost is $45 (scholarships available). Due to limited seating, advance registration is required. Registration: Chrissy Nelson, 410-778-7668, ext. 2175.
TUESDAY, JUNE 26
- The Bazaar at 121 Federal St “90% off” Sale, 10am to 4pm, Easton. All blue ticket items will be marked an additional 90% off. Proceeds benefit UM Shore Medical Center at Easton.
- $6 Sale, 7 a.m. – 4 p.m., UM Shore Medical Center at Easton, Health Education Center. Sale offers include hundreds of items — jewelry, scarves, socks, hats, kids’ items, purses and more — all priced at just $6. Sponsored by the Auxiliary of Memorial Hospital at Easton to benefit patient care.
JUNE SCREENINGS AND SUPPORT GROUPS
- Bridge Clinic Support Group – Every Tuesday, 6-7:30pm, UM Shore Medical Center at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Info: 410-228-5511, ext. 2140.
- Breastfeeding Support Group – Tuesday, 6/19, 10 to 11:30 a.m., Birthing Center, UM Shore Medical Center at Easton.
- Breast Cancer Support -Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.
- Cancer Support Group/Easton – Thursday, 6/21, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 443-254-5940.
- Cancer Support Group/Chestertown – Monday, 6/25, 7pm, UM Shore Medical Center at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 410-778-7668, ext. 2175.
- Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Tuesday and Wednesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)
- Diabetes Support Group/Chestertown – Tuesday, 6/26, 6:30pm., Education Center, UM Shore Medical Center at Chestertown, 100 Brown St. Led by Chrissy Nelson, BSN, RN, CDE. Contact: 410-778-3300, ext. 2175.
- Diabetes Support Group/ Cambridge – Wednesday, 6/27, 5:30pm., Board Room, Shore Medical Center at Dorchester, 300 Byrn Street, Cambridge. Led by BK Eshete RN, CDE. Contact: 410-822-1000, ext. 5286.
- Queenstown Stroke Support Group – Tuesday, 6/26, 12-2pm, UM Shore Pavilion at Queenstown, suite 320. Diane Lorsong, Speech Language Pathologist “Speech and Language Issues after Stroke.” All stroke survivors and/or caregivers and family members are welcome. Info: Nicole Leonard 410-822-1000 ext. 5068 or firstname.lastname@example.org.