Above & Beyond

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

No one likes to be in a hospital, but I could not have imagined the care, professionalism, and quality of care I received at UM Shore Medical Center at Dorchester.


The Birthing Center staff well exceeded my expectations.  Thanks to  Karen Van Trieste and  Carol Leonard for all their knowledge and support with breastfeeding.  Thanks to the peds
staff for everything!


The treatment I received in the Joint Replacement Center was wonderful from start to finish. I could not have asked for more. I was treated with kindness , respect and comfort, from the registrar to the food service people.  The nurses —  Laurie, Amy, Thelma, Lisa, etc. –were wonderful, I wish I could thank them all personally.


At Shore Behavioral Health, Dr. Salehinia. was very good at explaining my disease process in terms that I understand. The technicians were very good at anticipating my needs and making sure my needs were met and the RNs were very, very good .


At Shore Rehab Center in Cambridge, I found excellent people, very friendly, very caring, showed me exactly what to do.  Praised me for working hard.  Great place!

HR Corner – Spotlight on Open Enrollment

OPEN ENROLLMENT is an annual event to review, change, or add to your medical, vision, and dental plan, as well as set up contributions for a Health Savings Account (HSA) or Flexible Spending Account (FSA). This is the ONLY time you may change your benefits during the year unless you experience a qualifying event. (See HRConnections for a complete listi
of qualifying events.)

UM Shore Regional Health is offering the same health, dental and vision plans as last year. Detailed information about those plans can be found in your Open Enrollment Guide, mailed to all UM SRH team members’ home addresses earlier this week.

Does everyone need to re-enroll?

No, unless you are signing up for the first time, making changes or enrolling in Flexible Spending.  (You must enroll every year to have a Flexible Spending account)

If enrolling dependents for the first time, supporting documentation is required.

Also, please note: Your benefit elections will remain in effect through June 30, 2018, unless you experience a qualified life event If you take no action, the plans you have now will carry over to July 1, 2017 — EXCEPT flexible spending accounts.

Open Enrollment Education Sessions are scheduled next week, as follows:

  • SRH PFS at Canvasback — 4/24/17, 10 a.m. and 2 p.m.
  • SRH Cancer Center — 4/25/17, 10 a.m. and 2 p.m.
  • SMC at Dorchester Solarium (1st Floor) — 4/26/17, 1-2 p.m. and 4-5 p.m.
  • SMC at Easton OCCR, 4/27/17 — 12 p.m.
  • SMC at Easton Board Room — 4/27/17, 4 p.m. and 8 p.m.
  • SMC at Easton HEC (C and D) — 4/28/17, 12 p.m.

In addition to the open enrollment sessions, the Human Resources Business Partners will be available by appointment to assist with on-line support once we are in the enrollment period. Please view next week’s edition of HR Corner for specific dates and times.


Easter Bunny Visits UM Shore Regional Health Facilities

The Talbot, Kent and Queen Anne’s County Sheriff departments teamed up with UM SRH and The Easter Bunny Foundation to bring some joy to our patients and staff  last week. The Easter Bunny  visited UM SMC at Easton, the Mid-Shore Early Learning Center, UM SEC at Queenstown and finished up at UM SMC at Chestertown.

The Easter Bunny Foundation is a non-profit organization whose mission is to provide a personal visit and a toy from The Easter Bunny during the week of Easter to patients in hospitals across the United States.


Quietness Beliefs Contest Winners Announced

Congratulations to our Quietness Beliefs Contest winners! The following team members were among the 70-plus team members who participated in the surveymonkey competition to identify the location of “hidden” beliefs in various UM SRH facilites. Their entries were drawn as winners and each will receive a gift card.

  • Edna Molock, Sterile Processing, UM Shore Medical Center at Easton
  • Anne Usiondek Benjamin, Shore Rehabilitation Center, Cambridge
  • Mark Kurtz, Radiology, Queen Anne’s Emergency Center
  • Catherine Tripp, Ambulatory Surgery Center, Easton
  • Karen Hemingway, ICU, UM Shore Medical Center at Chestertown

Many thanks to all who participated, and to all who are making every effort to help make Quietness a reality for patients, visitors and colleagues.

Best Care Ambulance Inc. Donates $10,000 to UM Memorial Hospital Foundation to Benefit the Birthing Center Renovation

Best Care Ambulance Inc. presents the check to UM Memorial Hospital Foundation and the Birthing Center at UM Shore Regional Health. Shown left to right are: F. Graham Lee, vice president of philanthropy, UM SRH; Ken Kozel, president and CEO, UM UM SRH, Bob Frank, senior vice president of operations, UM SRH, Luanne Satchell, manager, Women’s and Children’s Services at UM Shore Medical Center at Easton; Dan Jewell, executive vice president and part owner, Best Care Ambulance, Inc; Wayne L. Gardner, Sr., president, Best Care Ambulance Inc.; Shirley Gardner, general manager , Best Care Ambulance, Inc; and Lori Jester-Childers, advanced life support coordinator, Best Care Ambulance, Inc.

Best Care Ambulance Inc. recently made a donation of $10,000 to the University of Maryland Memorial Hospital Foundation to help benefit the ongoing renovations for the Birthing Center.

“We are excited to be able to help the Birthing Center and the current renovations to their patient care areas,” says Wayne L. Gardner, Sr., president, Best Care Ambulance Inc. and UM Shore Regional Health Board Member. “The Birthing Center is very important to this community and it is important that we invest in it so that it can continue to benefit so many.”

“We appreciate Best Care Ambulance for stepping up and helping the Birthing Center to fund these renovations,” says Luanne Satchell, manager of Women’s and Children’s Services at UM Shore Medical Center at Easton. “We believe that once completed, the renovated patient care areas will greatly enhance the overall patient experience, for mother and baby.”

To learn more about the Birthing Center at UM Shore Medical Center at Easton or the educational opportunities and support groups available to expectant and new mothers, visit umshoreregional.org/birthing.

Employee Health & Wellness Services Announces Revised Hours

Employee Health and Wellness has announced temporarily revised office hours between now and June 2017. During this time, Employee Health Hours areas are as follows:

Location Monday Tuesday Wednesday Thursday Friday
SMC – Chestertown  7:30-9:30 a.m.
1-4 p.m.
 7:30 – 11:30 a.m.
SMC – Dorchester  7:30 – 11:30 a.m.  1 – 4 p.m.
SMC – Easton 7:30 a.m. – 12 p.m. 1.– 4 p.m. 7:30 a – 11:30a 1 – 4 p.m.

In addition, specific dates will be affected:

  • Monday, April 17 — No Dorchester coverage.
  • Tuesday April 25 — Chestertown hours will be 7:30-11:30 a.m.
  • Tuesday, May 30 — No Easton coverage.

SLAM Busts Myths About Safe Patient Handling

  It takes less time to manually move patients than to use lift equipment.

FACT:  It can actually take much longer to round up a team of colleagues to manually lift a patient than to find and use lifting equipment.  It has been found that using mechanical devices to transfer patients takes fewer personnel and about five minutes less, overall, than manual transfers.

Source: Brought to you by the UM SRH SLAM Committee and Hydraulica, shown at left. Source:

 www.osha.gov.gov/dsg/hosptial; Safe Patient Handling:  Busting the Myths.  

Recovery for Shore Plans “Rally for Recovery” in Easton on June 3

Recovery for Shore (RFS), in partnership with Christ Church Easton, Mariah’s Mission Fund of the Mid Shore Community Foundation and other community partners, will sponsor a Rally for Recovery in downtown Easton on June 3, beginning at 3:30 p.m. The event is open to persons in recovery as well as community advocates; individuals, families and friends whose lives have been touched by addiction and mental health issues; and other interested parties.

According to Sharon Dundon, coordinator for RFS, the event will begin at Christ Church in Easton with a group walk to the Talbot County Courthouse on Washington Street, where the block between Dover and Goldsborough Streets will be closed at 4 p.m. for a brief rally, including guest speakers. Those in attendance will then return to Christ Church by 5 p.m. for the Alive at Five Service celebrating recovery, followed by fellowship on the Church lawn.  There also be a prize for the most creative rally sign.

“RFS members are grateful once again to Christ Church for helping us host a major event that brings together people from our community to support and celebrate recovery,” says Dundon. “We also appreciate the  cooperation we have received from the Town of Easton and the Town Police in coming up with an alternative plan to an actual walk through town, which is what we did last year.”

Recovery for Shore’s Walk of Hope, held in downtown Easton in April 2016, attracted more than 200 people; likewise, the organization’s Recovery Happens! Celebration, held at Christ Church Easton last September, netted an overflow crowd. “People recognize the need for greater awareness of recovery and greater support for recovery resources,” explains Valerie Albee, founder, Mariah’s Mission Fund. “These occasions are very meaningful to those who have lost loved ones to mental illness and addiction as well to those in recovery or finding their way there, and we welcome one and all.”

For more information, visit the UM Shore Regional Health Facebook page or contact Sharon Dundon, sdundon@umm.edu, or Valerie Albee, valeriealbee1@gmail.com.

Donate Life Flag Raising at UM SMC at Easton

Participating in the “Donate Life” flag raising ceremony at UM Shore Medical Center at Easton, from left, Ken Kozel, president and CEO, UM Shore Regional Health, Kathryn Durity, Sarah Goodman, heart transplant recipient Ralph Davis, Ruth Ann Jones, senior vice president, Patient Care Services and chief nursing officer, UM Shore Regional Health, Laurel Gaffney and Erin Gillard.

A reception followed the flag raising in the Health Education Center that included a Donate Life cake

Officials from the Living Legacy Foundation of Maryland and University of Maryland Shore Regional Health raised a “Donate Life”  flag on the front circle of UM Shore Medical Center at Easton to recognize Donate Life Month.

“Flags Across America” is part of a national initiative in which the LLF partners with Maryland hospitals to ?y the Donate Life Flag throughout the month of April to raise awareness of organ, eye and tissue donation and to honor donors and their families.


Upcoming Events: April 2017

Auxiliary Events

Bazzar at 121 Federal Street Bag Sale – 4/21, 4/22, 121 Federal Street, Easton. 10am -4 p,. Customers will be able to fill a bag with shop merchandise for either $6 or $10. Bags will be provided by the Bazaar and can be filled with previously discounted men’s, women’s and children’s clothing (star punched tickets). Certain merchandise exclusions do apply; please see a shop volunteer for details.

Breast Cancer Support

Transition to Wellness – Free workshops for breast cancer survivors and patients who are ending treatment.

Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.

Breast Cancer Support Group – Tuesday, 4/25, 6-7:30pm, Cancer Center, Easton. Contact: 410-822-1000, ext. 5387.

Find more information about The Breast Center’s programs and services at UMShoreRegional.org/breast-center

Cancer Support

Cancer Support Group/Chestertown – Monday, 4/24, 7pm, UM SMC at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 410-778-7668, ext. 2175.

Find more information about cancer treatment and support services online at UMShoreRegional.org/cancer_program.


Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Tuesday and Wednesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)

Childbirth & New Parent Education

Big Brother, Big Sister: Sibling Preparation – Saturday, 4/29, 9:30-11am, UM SMC at Easton, Health Education Center. Designed for children ages 3-8, includes a tour of the Birthing Center and story time or video.  Register by phone, 410-822-1000 or 410-228-5511, ext. 5200.

Find more information about Birthing Center programs and services at UMShoreRegional.org/programs/birthing-center/services.

Diabetes Education and Support

Diabetes Support Group/Chestertown– Tuesday, 4/25, 6:30pm, UM SMC at Chestertown. Led by Chrissy Nelson, BSN, RN, CDE. Contact 410-778-3300 ext. 2175

Diabetes Support Group/ Dorchester – Wednesday, 4/26, 5:30pm, Dorchester County YMCA. Led by Renee Woodward, RN, CDE Contact 410-822-1000, ext. 5195.

 Find more information about diabetes treatment and support services at UMShoreRegional.org/programs/endocrinology.

Integrative Medicine

Acupuncture, Massage, Psychotherapy and Reiki – By appointment, Monday-Friday, except holidays. Center for Integrative Medicine, Suite 300, 522 Cynwood Drive, Easton. For information about services, providers and scheduling, call 410-770-9400.

Acupuncture: Mini-Session Mondays – Every Monday 11:30am-1:30pm. Auricular acupuncture in a small group setting, $20 per session No appointment necessary. Center for Integrative Medicine, Suite 300, 522 Cynwood Drive, Easton.

Find more information about integrative medicine services at UMShoreRegional.org/programs/CI.

Recovery and Psychosocial Support

Bridge Clinic Support Group – Tuesday, 4/25,, 6-7:30pm, UM SMC at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Contact: 410-228-5511, ext. 2140


Charge Nurse Class: Conflict Resolution Part II:

  • Tuesday, April 25, 2017, 2-4 at Chestertown, Education Center
  • Wednesday, April 26, 2017, 10-12 at Easton, Classroom 1

To register for these sessions, contact Jackie Moriarty via e-mail: JMoriarty@umm.edu. Please register for one Part I and one Part II session to complete all course objectives and to receive contact hours.

Safe Sitter

Safe Sitter® Classes Chestertown – Sat, 4/29, 9am-4:30pm, UM SMC at Chestertown Education Center. Pediatric nurses teach youth ages 11-13 the basics of babysitting, including first aid and more. Cost: $45 (scholarships available). Limited seating, advance registration required. Contact: 410-778-7668, ext. 2175.

Save the Date

3rd Annual UM Shore Regional Health Sporting Clays Classic – Saturday, 6/10, 8am, The Point at Pintail, Queenstown. Proceeds benefit equipment needs for the Clark Comprehensive Breast Center at UM Shore Regional Health. $125/individual, $500/team of four. Contact: 410-822-1000, ext. 5763 or www.ummhfoundation.org/upcoming-events/.

Chester River Health Foundation Golf Tournament – Friday, 6/2, Chester River Yacht & Country Club, Chestertown. Proceeds will provide support for high-priority patient care programs and equipment at UM Shore Medical Center at Chestertown. Contact: 410-810-5661 or register at http://umshoreregional.org/help/donate/chesterriver/chester-river-health-foundation-golf-tournament

5th Annual Claws for a Cause – Thursday, 7/13, 6-9pm, Fisherman’s Crab Deck in Grasonville. Crab feast and buffet of fried chicken, pork BBQ, and assorted sides.  Benefiting the UM Shore Emergency Center in Queenstown. Ticket prices are $90 in advance; $100 at door. Contact: 410-822-1000, ext. 5763 or alowe@umm.edu.


What is Advanced Care Planning and Why it is so Important – Sat, 4/22, 10am-12pm, UM Shore Medical Pavilion at Easton. Kimberly Fogle, MSW, LCSW-C,  and Elizabeth Todd, MS, BSN, RN I-V, CRRN, will discuss the difference between Medical Orders for Life Sustaining Treatment (MOLST) and advanced directives,  how your advanced directives tells health care providers how to care for you when you are unable to do so and understanding the Maryland MOLST Form. Seating is limited, o reserve a seat contact: 410-822-1000, ext. 5792 or janet@umm.edu.

Stroke Support

Queenstown Stroke Support Group – Tuesday, 4/25, 12pm-2pm, UM Shore Pavilion at Queenstown. Stroke survivors and family/caregivers welcome. Bring bagged lunch. Contact: 410-822-1000, ext. 5068.