The Journey Begins
While December 2 marks the implementation of Portfolio for UM Shore Regional Health, it is only the beginning of an exciting journey! UMMS is happy to move closer to our goal of One Patient, One Record as we welcome more staff to the Portfolio platform. Now that you are ready and we have you all set… Let’s Portfolio together!
Go-Live Support
Members of UM SRH will continue to partner with the IS&T, Informatics and Business teams to ensure that you are supported both on site in the Service Center and remotely in the Resolution Center for several days following the implementation of Epic. This type of targeted and around-the clock support allows for issues to be handled efficiently while also ensuring that all involved teams are working together.
Beginning the night of cutover, on December 1, At-the-Elbow (ATE) support staff will be on site, waiting to assist you once Portfolio is available. The ATE staff will be able to assist you in real-time as you begin navigating Portfolio independently. Note: The support staff are not allowed to complete documentation or orders on behalf of an end user.
Patients and visitors may also be curious about the Portfolio Go-Live; refer to these helpful list of resources:
- November Go-Live Newsletter
- UM SRH Go-Live Guide
- UM SRH Patient/Visitor FAQ
- Patient/Registration Rack Cards
- Patient/Registration Tent Cards
All of these materials can also be found by visiting the UM SRH Intranet Portfolio Page