Category Archives: Uncategorized

Above & Beyond: March Team Members of the Month Announced


Congratulations to our March 2018 Team Members of the Month!  They are:

  • Thomas Gray, Sr., Security, UM Shore Medical Center at Dorchester, SERVICE:  for his “above and beyond” actions to protect a toddler from an altercation
  • Robert Hazeltine, Behavioral Health, UM Shore Medical Center at Dorchester, EXCELLENCE: for his quick response and actions while assisting with the Code Red/Fire at Dorchester on 3/24/18, during which he displayed the qualities associated with being a team player and a commitment to the safety of our patients, guests, and staff members; working diligently every day to keep the environment safe; and for his professional, consistent and polished demeanor.


Each month, the HEART Recognition and Rewards celebrates two individuals as Team Members of the Month.

Winners are selected from the Manager to Team Member wall of the Recognition and Rewards site ( based on comments submitted by managers and leaders that reflect “Above and Beyond” behaviors as well as commitment to one of the UM SRH Values: RESPECT, INTEGRITY, TEAMWORK, EXCELLENCE and SERVICE.

Those honored as Team Member of the Month receive points in their Reward accounts as well as recognition in Compass and on social media.



UMMS is adopting a system-wide, points-based reward and recognition program. There will be a new login page that all employees will use to access your rewards and recognition site.

Information about the update:

  • The change is only to the login page, the programs themselves will remain the same.
  • Once employees login to this new page, it will automatically take them to their respective program page (your current login page).
  • Your reward and recognition program names will all remain the same.
  • Employees will now be able to reward and be rewarded by employees at other UMMS locations.
  • The program leads (copied here) have an email to be sent to inform employees.
  • Next week, I will send out individualized flyers created by Incentive Services – our System vendor on this project — and an Intranet page for you to use as you wish at your location.

Important dates:

  • There will be a System downtime in your rewards program – when you page will not be accessible — from April 16-May 7
  • On May 7, during hospital week, the new login page will launch
  • On May 7, employees will receive an automated email from Incentive Services with login instructions


HR News You Can Use: Annual Education and Benefits Enrollment

Open Enrollment for Benefits Coming Soon – May 1-22, 2018

Open Enrollment begins on May 1.  Everyone needs to participate, even if you think you won’t change your plan!  Enrollment continues through May 22, 2018.

This year, EVERYBODY MUST ENROLL – even if you’re not making any changes to your health, vision, or dental plans. (Flexible spending and HSA requires re-enrollment every year.)

Open enrollment sessions will be held at all facilities beginning on May 1.  Keep watching Compass for session schedules and locations.

Annual Education

The Annual education window is open in UMMS U.  Here’s what you need to know:

  • Access your education through HR Connections.  No extra password needed since you are logging in through a secure access point.
  • Once on the HR Connections page, look for the UMMS U link in the center of the page.  There are demos there to help you navigate, as well as the “My Training” tab to get you started on your journey to complete your required annual education.
  • The window closes on July 1, 2018.  All staff must complete the mandatory education requirements by the deadline!  If you have problems or questions, contact Kathy Freund, ext.  5936.

New Social Media Posts…..Please Like and Share

The items below were posted on our UM Shore Regional Health Facebook page this week. If you are on Facebook, please help us increase awareness of the page as a resource for updates and information about UM SRH by visiting  to LIKE and SHARE the posts of your choice.

Your participation really helps spread the word about the good work done by great team members at UM Shore Regional Health!

  • UM SRH Sporting Clays Classic Early Bird Registration is Fast Approaching
  • 10th Annual David Whitby Memorial Prostate Cancer Tournament benefiting the Cancer Center at UM Shore Regional Health
  • Claws for a Cause event will be held on Thursday, July 12, benefiting UM SEC at Queenstown
  • Children’s Advocates Commemorate National Child Abuse Prevention Month
  • Shore Regional Health was thrilled to celebrate the “Topping Out” of our newest Medical Pavilion in Denton


“It Always Seems Too Early – Until It’s Too Late” …. Plan Now for Your Future Care

 April 16 is National Healthcare Decisions Day (NHDD), but it is celebrated the entire week of April 16-22. The goal of NHDD is to increase awareness of the need to have discussions with loved ones about healthcare wishes and encourage individuals to complete advance care planning documents, which provide guidance to family members when you are unable to make decisions for yourself.

Would you like to complete your advance care planning? Palliative Care team members will be on hand with materials in the hospital cafeterias on the following days this week:

  • Tuesday April 17, 11 a.m. to 1 p.m., UM Shore Medical Center at Dorchester, Main Lobby
  • Wednesday April 18, 11 a.m. to 1 p.m.  UM Shore Medical Center at Easton, Cafeteria
  • Thursday, April 19, 11 a.m. to 1 p.m., UM Shore Medical Center at Chestertown, Cafeteria

The UM SRH Palliative Care team is actively engaged in helping patients in UM Shore Medical Centers at Chestertown, Dorchester and Easton in making health care decisions and creating advance care plans. “Between the three hospitals, we do about 80 palliative care consults every month, and for those patients who are able to make health care decisions, the consult always includes an offer for assistance with advance care planning, says Maddie Steffens, regional coordinator, Palliative Care, “The response is overwhelmingly positive.”

Patients do not have to be on Palliative Care to receive this assistance. Steffens estimates that the total number of hospital patients who complete advance care planning each month with assistance from palliative care team members is roughly 120.

To expand this success, the Palliative Care team has launched a new initiative, “If Not You, Who?” Now in progress in the hospital acute care units, this initiative provides information to patients and their family members about the benefits of advance care planning and the availability of assistance from Palliative Care team members. Plans are for expansion to all rooms on all floors.


What is advance care planning? Advance care planning is making decisions about the healthcare you would want to receive if you become unable to speak for yourself. These are your decisions based on your personal values, preferences and discussions with your loved ones. Advance care planning provides you with a way to make your wishes regarding end-of-life care known to those who will be making decisions for you in the event that you cannot make those decisions.  You do not need a lawyer to complete advance care planning.

Why is advance care planning important? The most difficult part of advance care planning is often just raising the topic –tools from provide guidance. Short videos are available to assist in starting the conversation with loved ones. Advantages of completing the process while you are still in good health are:

  • You continue to have a say in your medical care, even if you become too sick to speak for yourself.
  • You will have peace of mind, knowing that you are more likely to receive the medical treatment you would want and not receive the treatment you would not want.
  • By knowing your wishes, your family and friends are relieved of the burden of having to make decisions without knowing your choices in a highly stressful situation.
  • Research shows that if health care providers inform people about possible future treatments and listen to their wishes, better end-of-life care is maintained.
  • Studies conducted in a range of healthcare settings suggest that advance care planning can improve individual and family satisfaction with care, reduce the number of hospitalizations in the last months of life and reduce stress, anxiety and depression in surviving relatives.

What is involved in advance care planning? There are four steps involved in advance care planning process:

  • Designation of Healthcare Agent — This document allows you to designate someone else to make healthcare decisions when you cannot do so. The best time to do this is when you are in good health.
  • Living Will — This document records your treatment preferences in certain situations, such as a terminal condition, vegetative state and end-stage condition, providing guidance to family and health care providers.
  • Maryland Medical Orders For Life-Sustaining Treatment (MOLST) — The MOLST supplements the Living Will for patients with chronic advanced or serious medical conditions. It is a medical order form covering options for the following: cardiopulmonary resuscitation, artificial ventilation, blood transfusion, hospital transfer, medical workup, antibiotics, artificially administered fluids and nutrition, and dialysis. It is completed with the assistance of a physician, nurse practitioner or physician’s assistant. Your MOLST form travels with you to other healthcare facilities (hospitals, rehabilitation centers, etc.) and needs to be verified during each hospital admission because sometimes preferences change. There is a MOLST Worksheet to help in making decisions about the items covered on the MOLST.
  • Communicating your wishes — Discussing your medical preferences with your family and loved ones provides them with guidance to your end-of-life wishes. This also allows you to discuss issues that are not in the advance directive or LIVING WILL.

What actually is an Advance Directive? An Advance Directive is a combination of the Designation of Healthcare Agent and Living Will into one document. There is also a section for after death preferences. (

What should be done with your completed Advance Care Planning Forms? Give copies of your advance directive and MOLST forms to your healthcare agents, health care providers and local hospitals.  Also, keep a copy of the MOLST form on your refrigerator in case emergency medical services must be called. 

Where can you get the advance care planning forms? An advance directive is a future document that all adults should complete when in good health. A MOLST is a present document that is important for people with chronic advanced or serious medical conditions. Download the forms from the following sites:

Where can you get more information or help on advance care planning? Call the Palliative Care Program, 410-822-1000, ext. 5041.

Salute to SANE Nurses During Sexual Assault Awareness Month

April is Sexual Assault Awareness Month. This year, the theme is “Embrace Your Voice” with focus on the following tenets: Believe Survivors, End Victim Blaming, Ask for Consent and Respect Boundaries.

To be come a Sexual Assault Nurse Examiner (SANE), registered nurses must take a Sexual Assault Examiner Class comprised of 40 hours of classroom training, followed by an average of 40 hours of clinical training.

Thanks for their important work in this field are due to UM Shore Regional Health’s SANE nurses who provide examinations and care for patients who have experienced sexual assault at UM Shore Medical Centers at Chestertown, Dorchester and Easton. They are: Stephanie Blades, Leslie Collier, Karen Denny, Jessica Fluharty, Helen Foxwell, Marcia Shapiro and Shannon Temple. Currently in training for SANE certification are Tiana Miller-Breland, Jami Post, Carol Rogers, Trish Rosenberry, Kim Seward, Megan Stubbs and Stacy Thomas.

UM Shore Regional Health Celebrates Donate Life Month

Officials from the Living Legacy Foundation of Maryland and University of Maryland Shore Regional Health raised a “Donate Life” flag on the front circle of UM Shore Medical Center at Easton to recognize Donate Life Month on Wednesday, April 4.

“Flags Across America” is part of a national initiative in which the LLF partners with Maryland hospitals to fly the Donate Life Flags wave throughout the month of April to raise awareness of organ, eye and tissue donation and to honor donors and their families.

“We are proud to raise this flag throughout the year for every donor, in honor of their gift and their family,” says Chris Wright, in-house Eastern Shore coordinator for the Living Legacy Foundation of Maryland. “Without the hard work of all staff, the giving nature of our donor families and the selfless act of our donors, this would not be possible.”

In 2017, UM Shore Medical Center in Chestertown had two tissue donors; UM Shore Medical Center at Dorchester had two organ donors and two tissue donors; and UM Shore Medical Center at Easton had one organ donor and 11 tissue donors.

For more information about organ, eye, and tissue donation and to register as a donor, please visit or

UM Shore Regional Health Team Members Participate in “Be Seen in Blue and Green”

Shown above, team members in blue and green pause in front of UM Shore Medical Center at Easton last Friday, April 13. Thanks to all who participated in “Be Seen in Blue and Green”  to raise awareness for organ donation! Team members from all over UM Shore Regional Health participated. Pictures were shared with the Living Legacy Foundation and will be compiled with pictures of people wearing blue and green nationwide.

6th Annual Claws for a Cause to Benefit the UM Shore Emergency Center in Queenstown

The 2018 Claws for a Claws Committee – front row (L-R): Julie McMahan Thomas and Ginny Biondi; second row (L-R): Cassie Guy and Mary Alice Vanhoy, RN; back row (L-R): Mark Freestate, Amy Lowe, Heather Comegys, Holly Rhodes, Shelley Bell and F. Graham Lee, vice president for philanthropy, UM Shore Regional Health. Not pictured: Janet Andrews, Kathy Clark, Vicki Dean and Lisa Lisle, RN.

Preparations are now in full swing for the sixth annual “Claws for a Cause,” a crab feast fundraiser to benefit equipment needs at University of Maryland Shore Emergency Center

“Claws for a Cause” will be held on Thursday, July 12, 5:30 pm to 9 pm at Fisherman’s Crab Deck in Grasonville.

Tickets are $90 in advance or $100 at the door and include all-you-can-eat steamed crabs as well as a buffet of fried chicken, pork barbeque and assorted sides.

Raffle tickets will also be available for $10 at the event for a chance to win one of two different prize packages, “Backyard Fun” or “Eastern Shore Living.”

Open since October, 2010, the UM Shore Emergency Center in Queenstown sees over 15,000 patients a year and provides care to members of the community in need of treatment for acute illnesses, injuries and trauma. Medical treatment at the Center is provided by board certified emergency medicine physicians, experienced nurses, radiology technicians and medical technologists.

“The ‘Claws for a Cause’ crab feast has been an important resource in keeping equipment updated at our emergency center,” says Mary Alice Vanhoy, manager, Emergency Department, UM Shore Medical Center at Chestertown and UM Shore Emergency Center at Queenstown. “We are thankful for all the community support that helps us improve our patient care”.

Sponsorship opportunities are available at the following levels: Jumbo Blue Crab, $10,000; Extra Large Blue Crab, $5000; Large Blue Crab, $2500; Medium Blue Crab, $1000; Bushel Basket, $500; and Crab Pot, $150.

This year’s Claws for a Cause sponsors include:

  • Large Blue Crab sponsors — Avon-Dixon Agency, LLC / Shore United Bank, Eastern Shore Emergency Medicine Physicians, Kent Island American Legion Post 278, Queenstown Bank, The Star Democrat and VFW Memorial Post #7464;
  • Medium Blue Crab sponsors — Benedict A. Andrew American Legion Post #296, Fisherman’s Inn, Inc., Kent Island BPOE Lodge 2576 and Tri Gas & Oil Co., Inc.;
  • Bushel Basket sponsors — Delmarva Power, Hanover Insurance Group, J.C. Warner HVAC & Sheetmetal Fabrication, Rich C. Graves, CPA, LLC, Ride Entertainment Group, Safe at Home Senior Care and Shore Sports Magazine; and
  • Crab Pot sponsors — American Legion Jeff Davis Post No. 18 – Ladies Auxiliary, Bridges Restaurant, LLC, Eastern Shore Dental, The Edge Arena and WaWa.

For more information on how to become a sponsor, or to register for the crab feast, please visit or contact Amy Lowe , 410-822-1000, ext. 5763 or email

Mark Your Calendar: April 16-30, 2018



  • Everything You Need to Know About Lymphedema, 4 p.m., Cancer Center, Easton. Presented by Jennifer Pierson. RSVP: 410-820-6800.


Assistance with Advance Care Planning Provided by the UM SRH Palliative Care Team

  • Tuesday April 17, 11 a.m. to 1 p.m., UM Shore Medical Center at Dorchester, Main Lobby
  • Wednesday April 18, 11 a.m. to 1 p.m.  UM Shore Medical Center at Easton, Cafeteria
  • Thursday, April 19, 11 a.m. to 1 p.m., UM Shore Medical Center at Chestertown, Cafeteria


  • Prosthesis Clinic for Breast Cancer Patients, 10 a.m. – 2:30 p.m., Clark Comprehensive Breast Center. Clinic conducted by Elisa Lawson.  Advance appointment required; call 410-822-1000, ext. 7156.


  • New Mom, New Baby: Safety & CPR, 9 a.m. to 1:30 p.m., UM Shore Medical Center at Easton, Health Education Center. All aspects of infant care and safety for new and expectant parents or caregivers. Free; register by phone: 410-822-1000 or 410-228-5511, ext. 5200.
  • Safe Sitter, 9 a.m. to 4 p.m. UM Shore Medical Center at Chestertown, Education Center. Teaches youth life and safety skills for when they are home alone, watching younger siblings or babysitting. $45 per person (note: some scholarships are available); includes a workbook and backpack. Advance registration required; contact Chrissy Nelson, 410-778-3300, ext. 2175,


  • Oral Care During & After Cancer Treatment, 3 p.m., Cancer Center, Easton. Presented by Amanda Ward, dental hygienist. RSVP: 410-820-6800.


  • Food Shopping for Health, 1-3 p.m., Redner’s Market, Redner’s Market, 17 Washington Avenue, Chestertown. RSVP: 410-778-7668 , ext. 2295. Tour led by Mary King, registered dietitian , UM Shore Medical Center at Chestertown.


  • Big Brother, Big Sister: Sibling Preparation, 9:30 a.m. to 11 a.m., UM Shore Medical Center at Easton, Health Education Center. For children ages 3-8. Adjusting to and caring for a new baby (bring a doll or stuffed toy for practice), includes a tour of the Birthing Center.  Free; register by phone, 410-822-1000 or 410-228-5511, ext. 5200.



  • Bridge Clinic Support Group – Every Tuesday, 6-7:30pm, UM Shore Medical Center at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Info: 410-228-5511, ext. 2140.


  • Breastfeeding Support Group – Tuesdays, 4/3 and 4/17, 10 to 11:30 a.m., Birthing Center, UM Shore Medical Center at Easton.


  • Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.
  • Cancer Support Group/Easton – Thursdays, 4/5 and 4/19, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 443-254-5940.
  • US TOO Prostate Cancer Support Group – Tuesday, 4/10, 6:30pm, Cancer Center, Easton. Sharon Richter, RN, will discuss “Prostate Cancer Clinical Trials.”  Info: call Sharon Richter, RN, 443-994-5792.
  • NEW GROUP! Cancer Caregivers’ Coffee – Saturday, 4/15, 9-10:20 a.m., Cancer Center, Easton. Discussion of varied issues and challenges facing individuals and families assisting patients with cancer. Contact: Patty Plaskon, 410-820-6800, ext. 5361.
  • Look Good, Feel Better – Monday, 4/16, 10am-12pm, Cancer Center, Easton. Free ACS program for women with cancer includes hair, skin and make-up tips, samples and a visit to the wig room. Contact: 410-822-1000, ext. 5355.
  • Cancer Support Group/Chestertown – Monday, 4/23, 7pm, UM Shore Medical Center at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 410-778-7668, ext. 2175.


  • Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Tuesday and Wednesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)


  • Diabetes Support Group/Denton – Wednesday, 4/4, 5pm., St. Luke’s United Methodist Church, 100 S. 5th Avenue, Denton. Led by Doris Tate. Contact: 410-822-1000, ext.5195.
  • Diabetes Support Group/Easton — Monday, 4/9, 5:30pm Talbot County Senior Center  400 Brookletts Ave., Easton. Led by Karen Hollis. Contact: 410-822-1000, ext. 5757.
  • Diabetes Support Group/Chestertown – Tuesday, 4/24, 6:30pm Education Center, UM Shore Medical Center at Chestertown, 100 Brown St. Led by Chrissy Nelson. Contact: 410-778-3300, ext. 2175.
  • Diabetes Support Group/ Cambridge – Wednesday, 4/25, 6pm Board Room, Shore Medical Center at Dorchester, 300 Byrn Street, Cambridge. Led by BK Eshete. Contact: 410-822-1000, ext. 5286.


  • Mid-Shore Stroke Support Group – Thursday, 4/5 12-2pm, UM Shore Medical Pavilion at Easton, 500 Cadmus Lane, Easton.  Mid-Shore Stroke Support Group 10 Year Anniversary Celebration. All stroke survivors and/or caregivers and family members are welcome. Info: Nicole Leonard 410-822-1000, ext. 5068 or
  • Queenstown Stroke Support Group – Tuesday, 4/24, 12-2pm, UM Shore Pavilion at Queenstown, suite 320. Nicole Leonard will provide updates on stroke care and recovery. All stroke survivors and/or caregivers and family members are welcome. Info: Nicole Leonard 410-822-1000 ext. 5068 or