The following reports from patients and their family members that reaffirm our staff’s commitment to teamwork and putting our patients’ needs first.
Please take a minute to say THANKS!
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Each person I encountered during my surgery at UM Shore Medical Center at Chestertown was kind and helpful. I felt that they cared for my well-being and comfort. Everything was clean and orderly. I was well prepared and knew what to expect. The nurses were so kind and gentle. I had total confidence in my surgical team and no reason to doubt the skills of my doctor and nurses.
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I was seen and treated at UM Shore Emergency Center at Queenstown before I gave them any insurance information. Excellent attention to detail and my concerns about my eye. I was pain free walking out and am very happy with the service in this ED.
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Mary Hynes at Shore Rehab in Easton was thorough and specific when describing each aspect of treatment. This included initial assessment, goals, exercises, limits and changes as strength returned and pain decreased. She left me w/an assessment & an understanding of what to do. One of the best health care experiences I’ve seen w/family & friends. I was referred to Mary & already referred two people to her if their doctor prescribes OT. The exercises Mary taught me are part of my new routine.
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During an extended hospital stay at UM Shore Medical Center at Easton, every single person I have been in contact with has been noticeably trained to be “patient first” … I don’t know how to thank all the nurses who have cared for me with kindness and professionalism…. Likewise for all the medical professionals I’ve encountered, from the staff in the Emergency Department to the hospitalists who treated me like their only patient, to my team of pulmonologists.
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Emergency care given by doctors and nurses at UM Shore Medical Center at Dorchester is always excellent and timely, unlike other facilities in the area.