Above & Beyond

The following reports from patients and their family members that reaffirm our staff’s commitment to teamwork and putting our patients’ needs first.
Please take a minute to say THANKS!

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In the Cath Lab at Easton, registration was quick, polite and professional. Before my procedure, staff were VERY PLEASANT with my scared little heart and very reassuring that I was in good hands, which  put me at ease. You are the best – I tell everyone about you and feel very proud when doing so.

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My experience in the Ambulatory Surgery Center at Easton could not have been more pleasant or professional – I am very grateful. Staff were very comforting – I felt like I was the only patient there.

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At Shore Emergency Center at Queenstown, staff are excellent, well informed, and give all attention to your well-being and your understanding during procedures, meds and discharge instructions. The doctor felt he saw something on my x-ray and asked radiology to take a look at his area of concern. Called me right away, advising not to delay visit to primary physician, they x-ray did reveal fracture. God Bless doctor and staff. The caring, no raising of eyebrows when I advised I was in pain and they would not release me to my son’s care until he understood care and follow-ups required.

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I had a very good stay at UM Shore Medical Center at Chestertown. The doctor’s & nurses were very good with my care and questions.

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At Shore Behavioral Health in Dorchester, staff were very caring and made sure I got what I need during admission. They listened to my concerns and I was heard. They made my stay very comfortable and when I was in need of a wheel chair or walker it was provided. They were there for me –  Raynette was very caring. Food was very good.

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At Shore Rehab in Cambridge, therapists are very professional and treat each patient with the greatest respect.  Excellent at keeping to time of patient’s appointment. My two therapists Riely & Terry have been exceptional.  They are there for me in every way during my PT sessions – understanding my condition and assisting 100%.