Above & Beyond


The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

I  received care right away when I got to UM Shore Emergency Center at Queenstown. Dawn was great and RN John was great. Thank you for helping me in my time of need – I am grateful to still be alive after the EF-2 tornado 7-24-17.

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During my endoscopy at UM Shore Medical Center at Chestertown, the nurses were so compassionate and professional. Dr. Paul Johnson is a delight to have as a physician.

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At Shore Behavioral Health inpatient at UM Shore Medical Center at Dorchester, one of the nurses took the time to bring out arts & crafts.  Having that to do was therapeutic and passed time. It’s very important to have that. Very special thanks to nurse Raynette! Also to Nichole for cheering everyone up and providing excellent care!! Kia was great as well!

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My stay at Requard was unbelieveable. All the nurses were helpful and considerate, very, very nice to me the whole time I was in the hospital. This was the best place I could ever have stayed and it was comfortable and clean – the most wonderful place I could ever imagine to be in since I did have a stroke. Thank you!

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In the Emergency Department at Shore Medical Center at Easton, Sandy at the front desk is SO nice and friendly – she put a big smile on my face. Everyone we came into contact with was kind and attentive to my needs! The nurse Debbie was very nice; the man who does the sonogram for blood clots is so nice and knowledgeable. My Dad was with me in the room – everyone was very kind to him and made sure he was okay. They explained everything to both of us and answered all his questions. I was very happy with my doctor! He listened to everything I said and has great bedside manner! He ordered a sonogram and went over the results. Since this is my second blood clot and I did well on the treatment the first time, we decided together to go back on the thinners. He called my primary and spoke to her personally to make a plan. I was very pleased with the care I received.