The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!
I would like to commend two people on your staff at UM Shore Medical Center at Easton for their professionalism and their willingness to go the extra mile. A nurse named Kim and a security guard whose name I didn’t get but he is always helpful and goes out of his way [when I visit the hospital]. Both were extremely nice and helpful to me.
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I came [to UM Shore Emergency Center at Queenstown] by ambulance after an auto accident. Very good response by all involved. Nurse Linda was exceptionally nice and efficient.
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[On the 2nd floor at UM Shore Medical Center at Easton], Kara Erkles is the best lab tech. Very organized, explains everything and excellent technique. Amanda was the best nurse because she really listened to me, thought through all my symptoms, advocated for doctor opinions and re-evaluation, and kept me informed. She was a true advocate and caretaker.
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At the lab at Shore Medical Center at Chestertown, staff members assisting me were wonderful — very kind & helpful. They tried their best to make me comfortable. I have severe disabilities and am in severe pain. The nurse and CAT scan tech did everything to make it more comfortable and easier on me. They were very concerned, helpful, and kind.
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Registration at the lab at UM Shore Medical Center at Dorchester: No worries, mate! Everything was very good, the staff was excellent. It makes me feel good that people care for me so much.
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I loved all the nurses at Shore Behavioral Health. Everyone was very helpful and kind-hearted. Overall everything was great but mostly the nurses were the best — they took very good care of me and my unborn child.
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[At the Diagnostic & Imaging Center at Easton], Rhonda did an excellent job explaining to my daughter the registration process and helped to ease her anxiety. Joy and Tricia performed the tests and made my daughter feel at ease. She actually enjoyed her process because they made her feel relaxed. Bonnie and Dr. Evans also talked with her and encouraged her. Everyone was excellent with her!