Above & Beyond

putting-our-patients-needs-first
Above-and-Beyond-graphic

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

I came into [UM Shore Medical Center at Easton] through the Emergency Department. I have been hospitalized due to complications from surgery and other issues several times in the past year and a half at various hospitals, including AAMC and Hopkins. This is the first time that, pending admission, anyone asked me my height (I am 6’3′) and made sure I got a bed that would be long enough for me to be comfortable! A detail, but one that has made a big difference for me.


Thank you all [at UM Shore Nursing and Rehabilitation Center in Chestertown] so very much for all that you did for me as I was recuperating from shoulder replacement surgery.  Your thoughtfulness, caring, help, support and friendly manner and spirit helped me so much to get on the way to recovery. I will always remember all of you fondly and you have my deepest gratitude for all you did for me and all you do for your patients.


For my [Ambulatory Surgery at UM Shore Medical Center at Dorchester], the staff in Registration were very thorough, clear, concerned about my well-being. All people involved in my experience at the hospital were very courteous, concerned and thorough – just like family. Great sense of humor!


[At UM Shore Emergency Center at Queenstown], Dr. Pearl and the nurse, Tim, were very courteous and professional. My 12-year old son was the patient. Tim joked around with him and Dr. Pearl was very patient.