Monthly Archives: July 2018

Above & Beyond


To the Radiation Team at the Cancer Center: We cannot thank you enough for the wonderful care you provided to our mother! Although our hearts are sad we are so glad to know she found friends in all of you. Thank you for the card, thought and prayers!


Your Shore Home Care group is nothing short of FANTASTIC! All of your staff were so kind, professional and helpful. I could not have gone through my recovery without them. Thanks to all of you,


In same day surgery at UM SMC at Chestertown, my pre-op and post-op nurse Kristy was amazing!  Very sweet and attentive! Nurse was very good about calling husband in waiting room to update him. My sister-in-law used same doctor and hospital for same procedure. I was very happy with my experience.


In the Emergency Department at UM SMC at Chestertown, someone was with me at almost all times to answer my questions, explain things, etc. The doctor was terrific and explained what she was doing all through the procedure – very competent and professional doctor and nurse. During a follow-up appointment, my primary physician said that whoever stitched me up did a really good job!


Being a patient in Behavioral Health at Dorchester was the best thing that ever happened to me. The staff really took the time to help me figure out my issues and create a plan for when I leave. All the workers and doctors were great, they did everything that they could to help and it worked out really good. And it was some of the best food I have had in a while!

UM SRH Home Care Agencies Offer New “GoSafe” Mobile Lifeline Technology

UM Shore Home Care and UM Chester River Home Care are now providing the Phillips’s Lifeline GoSafe Mobile 2 System, according to Kim Honeycutt, personal response program facilitator for both home care agencies.

“The GoSafe 2 mobile medical alert service is an all-in-one system that enables responders to locate the wearer quickly in an emergency and provides a connection to a trained Lifeline Response Associate, 24/7,” explains Honeycutt.

The main advantage is that thanks to AT&T wireless network coverage, the wearer can be out in the community as well as at home. GoSafe 2 includes multiple, advanced locating technologies, fall detection capabilities, and two-way voice communication in a light (2.1 ounces) and comfortable pendant attached to a lanyard.

“It’s really ideal for seniors who still drive and those who travel to visit family members in other states where AT&T coverage is offered,” says Honeycutt. “We just installed one for a lady who lives on her own near Denton but drives over to Dover fairly often.”

The GoSafe Mobile 2 pendant is water-resistant (it can be work in the bath or shower) and operates from a rechargeable battery that lasts two to three days. It is FDA compliant as a Class ll medical device. There is an up-front installation cost of $99 and the monthly charge for the service is $45.

“After the installation fee, GoSafe Mobile 2 is actually more affordable than having the original in-home system plus the add-on component for use when leaving the house,” says Honeycutt. “We’ve installed a few for seniors who are upgrading and now they are paying $45 a month compared to $72 a month.”

For GoSafe Mobile 2 details, visit For more information about obtaining the service, contact Honeycutt, 410-820-6052, ext. 2933, or


Welcome, New Team Members

Front row: Courtney Morean, Valarie Mull, Briona Phillips and Mercy Pinder. Back row: Nordan Delizo, Reneka Guion, Mackenzie Joyce and Kathryn Lucas

Please join HR in welcoming the following new team members to UM Shore Regional Health:

  • Nordan Delizo, Staff Nurse, Multi Specialty Care, UM Shore Medical Center at Dorchester
  • Reneka Guion, Polysomnographic Tech, Sleep Disorders Center, UM Shore Medical Pavilion at Queenstown
  • Mackenzie Joyce, Collegiate Nurse, UM Shore Medical Center at Easton
  • Kathryn  Lucas, Staff Nurse, Multi Specialty Care, UM Shore Medical Center at Easton
  • Courtney Morean, Staff Nurse, UM Shore Medical Center at Easton
  • Valarie Mull, Site Coordinator – Pharmacy Services, UM Shore Medical Center at Easton
  • Briona Phillips, Environmental Services Tech, UM Shore Medical Center at Easton
  • Mercy Pinder, Nursing Tech,  Behavioral Health, UM Shore Medical Center at Dorchester

Order of the Eastern Star Makes Donation to the Cancer Center at UM Shore Regional Health

The generous members of the Grand Chapter of Maryland, Order of the Eastern Star have donated $2,582.63 to the University of Maryland Memorial Hospital Foundation to support the Cancer Center at UM Shore Regional Health.

“Many of our members, or a loved one, have battled cancer and they know how difficult it is to deal with this disease,” comments Madge Jones, past grad matron, Grand Chapter of Maryland Order of the Eastern Star. “We want to support innovations in cancer treatment that will help patients on the Eastern Shore and throughout Maryland.”

The Order of the Eastern Star is an international, fraternal organization affiliated with the Masons. The Grand Chapter of Maryland is one of 63 geographic jurisdictions that comprise the Eastern Star worldwide with 39 chapters in Maryland, with six located on the Eastern Shore.

New Facebook Posts…..Please Like and Share

The items below were posted on our UM Shore Regional Health Facebook page this week. If you are on Facebook, please help us increase awareness of the page as a resource for updates and information about UM SRH by visiting to LIKE and SHARE the posts of your choice.

Your participation really helps spread the word about the good work done by great team members at UM Shore Regional Health!

  • Caroline County EMS Receives Third Ambulance Through Grant
  • Gurpreet Saini, MD Joins UM CMG – Primary Care in Centreville

Mark Your Calendar: July 27 – August 31, 2018


  • 60th Anniversary Celebration of The Nearly New Shop – 320 South High Street, Chestertown, events as follows
    • Monday-Wednesday, July 30 – August 1 – Everything 1/2 price
    • Thursday-Saturday, August 2 – 4 – The ever-popular Fill-A-Bag for $5 Sale. (You don’t even have to bring a bag –  ACME bags are dispensed to all shoppers.)
    • Also on August 4, birthday cake will be served!


  • UM Medical Campus at Cambridge: Our Vision for the Future – 6:30-8:30 p.m., Cambridge-South Dorchester High School, 2475 Cambridge Beltway, Cambridge, MD, 21613. Join us for a public information meeting to learn how health care in Dorchester County will be transformed by a new, modern destination health care campus to meet the community’s needs.




  • Taking Care of Your Loved Ones – 4-5:30 p.m., Cancer Center, Easton. Free presentation on making arrangements (with or without life insurance), Memorial Services, Celebrations of Life and more. Presented by Fellows, Helfenbein & Newnam Funeral Home.  Call 410-820-6800 to register.


  • 60th Anniversary Celebration of The Nearly New Shop – 320 South High Street, Chestertown, events as follows:
    • Wednesday, August 1 – Everything 1/2 price
    • Thursday-Saturday, August 2 – 4 – The ever-popular Fill-A-Bag for $5 Sale. (You don’t even have to bring a bag –  ACME bags are dispensed to all shoppers.)
    • Also on August 4, birthday cake will be served!


  • Uniforms Sale – 7am to 4 pm, UM Shore Medical Center at Easton, Health Education Center. Sponsored by the Auxiliary of Memorial Hospital at Easton.


  • Diabetes and You – 6 to 8 p.m., UM Shore Medical Center at Dorchester, Board Room. A free, three-week educational program designed to help patients with diabetes manage their condition to avoid complications and enjoy their best health. Taught by Wynne Aroom. No referral is required, but please preregister by contacting Aroom, 410-822-1000, ext. 5286 or


  • Medical Marijuana: What You Need to Know – 6 to 8 p.m., Cancer Center, Easton. Free presentation provided by Ash & Ember Cannabis of Centreville. Call to register.


  • Blood Drive, 7:30 a.m.  to 12:30 p.m. UM Shore Medical Center at Chestertown
    Be Someone’s Hero. Give Blood. Schedule your appointment now by visiting our Donor Portal and enter Sponsor Code: UMCC, or by calling 1 888 8-BLOOD-8 (1-888-825-6638). You can also download our scheduling app on your Android or iPhone.  Sponsored by the UM Chester River Health Foundation.


  • Look Good, Feel Better – 10am – 12 noon, Cancer Center, Easton. Hair, skin and nail rehab before, during after chemotherapy. Presented by Kim Hardesty, ACS Volunteer Beauty Consultant. RSVP to Teri Dulin, 410-820-6800.


  • Safe Sitter® Class– Taught by pediatric nurses for ‘tweens and young teens, Safe Sitter provides hands-on practice in safety and injury prevention as well as lifesaving techniques for those who are home alone, watching younger siblings, or babysitting. Includes basic first aid and infant and child choking rescue. Students also receive instruction on how a child’s age dictates care requirements, how to prevent problem behavior, and how to run their own babysitting business. Cost: $45; some scholarships are available. Limited seating, advance registration required. For more information or to register, call Chrissy Nelson, 410-778-7668, ext. 2175



  • Bridge Clinic Support Group – Every Tuesday, 6-7:30pm, UM Shore Medical Center at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Info: 410-228-5511, ext. 2140.


  • Breastfeeding Support Group – Tuesdays, 8/7 and 8/21, 10 to 11:30 a.m., Birthing Center, UM Shore Medical Center at Easton.


  • Breast Cancer Support -Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.
  • Cancer Support Group/Easton – Thursdays, 8/2 and 8/16, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 443-254-5940.
  • Cancer Caregivers’ Coffee – Saturday, 8/11, 9-10:20 a.m., Cancer Center, EastonDiscussion of varied issues and challenges facing individuals and families assisting patients with cancer. Contact: Patty Plaskon, 410-820-6800, ext. 5361.
  • Cancer Support Group/Chestertown – Monday, 8/27, 7pm, UM Shore Medical Center at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Info: 410-778-7668, ext. 2175.


  • Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Tuesday and Wednesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)


  • Diabetes Support Group/Denton – NO MEETING IN AUGUST. Next Meeting: Thursday, 9/6,  5:30 p.m., St. Luke’s United Methodist Church, 100 S. 5th Avenue, Denton.  Led by Karen Canter RN, CDE. Contact: 410-822-1000, ext.5757.
  • Diabetes Support Group/Easton — Monday, 8/13, 5:30pm, Giant Food, 8223 Elliott Road, , Easton. Led by Karen Hollis RD, CDE. Contact: 410-822-1000, ext. 5188.
  • Diabetes Support Group/ Cambridge – Wednesday, 8/29, 5:30pm. Board Room, Shore Medical Center at Dorchester, 300 Byrn Street, Cambridge.Contact: 410-822-1000, ext. 5286.
  • Diabetes Support Group/Chestertown – NO MEETING IN AUGUST. Next Meeting: Tuesday, 9/25, 6:30pm. Education Center, UM Shore Medical Center at Chestertown, 100 Brown St. Led by Chrissy Nelson, BSN, RN, CDE. Contact: 410-778-3300, ext. 2175.


  • Mid-Shore Stroke Support Group – Thursday, 8/2, 12-2pm, UM Shore Medical Pavilion at Easton, 500 Cadmus Lane, Easton. All stroke survivors and/or caregivers and family members are welcome. Info: Nicole Leonard 410-822-1000, ext. 5068 or



Above & Beyond: Announcing Recent “Team Members of the Month”

Patient Experience and Human Resources are pleased to announce the latest honorees in Shore Regional Health’s HEART Recognition and Rewards Awards Program that each month, celebrates two team members as Team Members of the Month.

Winners are selected each month from the Manager to Team Member wall of the Recognition and Rewards site ( based on comments submitted by managers and leaders that reflect “Above and Beyond” behaviors as well as commitment to one of the UM SRH Values: RESPECT, INTEGRITY, TEAMWORK, EXCELLENCE AND SERVICE.

Those honored as Team Member of the Month  receive points in their accounts as well as recognition in Compass and on social media.

Congratulations to the winners selected in the last three months  for their outstanding work!


  • Diane Lorsong, Rehab Services, UM Shore Medical Pavilion at Queenstown
  • Andrea Alduino, UM Chester River Home Care


  • Roxanne Ward, Laboratory Services, UM Shore Medical Center at Easton
  • Eric Karge, Cardiology, UM Shore Medical Center at Easton


  • Rebecca Ferschweiler, Imaging, UM Shore Medical Center at Chestertown
  • Thu Thu Myint, Respiratory Therapy, UM Shore Medical Center at Easton

UM SRH Submits State Applications to Transform Health Care In Dorchester County

Aerial view of the proposed plan; design may be subject to change.

Representing a significant step in a process that began more than two years ago, University of Maryland Shore Regional Health (UM SRH)  has filed applications with the Maryland Health Care Commission (MHCC) seeking approval to transform and enhance the health care services offered in Dorchester County.

The filing, called a Request for Certificate of Need Exemption, describes plans to replace UM Shore Medical Center at Dorchester with a new, state-of-the-art health care campus offering the following services:

  • 24/7 emergency care and short-stay observation care
  • proposed outpatient surgery center
  • diagnostic services
  • outpatient specialty medical care
  • chronic disease management services
  • telemedicine
  • enhanced outpatient behavioral health programs and services

A free public information session explaining this proposal in detail is scheduled Tuesday, July 31, 6:30 p.m. to 8:30 p.m., at Cambridge-South Dorchester High School. At this session, officials will share the proposed plans for this new medical campus that will include a Freestanding Medical Facility (FMF), to be known as University of Maryland Shore Medical Center at Cambridge.

  • PROPOSED LOCATION: Cambridge Marketplace, at Ocean Gateway (Route 50) and Woods Road approximately one mile from the current hospital. This location provides enhanced access to public transportation and ambulances and provides for an adjacent helipad for air transports.
  • PROPOSED TIMELINE: The opening of the new UM Shore Medical Center at Cambridge and the relocation of acute care inpatient beds to Easton is mid-2021, depending upon both State approval and funding.

Over the past two years, UM SRH discussed the changing health care environment with Dorchester County physicians, elected officials, Emergency Medical Services, public health and other health care partners, and community business  leaders. These discussions expanded to the wider Dorchester community through a series of community listening sessions in 2017.  With positive feedback from these conversations, the Boards of University of Maryland Medical System  (UMMS) and UM SRH moved forward with more detailed plans, leading to this month’s applications.

With regulatory approvals, this new model of care will enhance the hospital’s ability to ensure services are available, keeping  residents healthy in their community and reducing unnecessary inpatient admissions and emergency room visits. This model also allows for the potential to provide ambulatory surgical care and intensive outpatient behavioral health treatment.

Plans for the sale and ultimate redevelopment of the existing hospital site moved forward in May when the City of Cambridge and Dorchester County created a Memorandum of Understanding forming Cambridge Waterfront Development, Inc. (CWDI), designed to purchase the property, prepare it for development and negotiate its sale by 2021. In June June, as UM SRH CEO Ken Kozel, Cambridge Mayor Victoria Jackson-Stanley, and Dorchester County Council President Ricky Travers signed a Letter of Intent for continued negotiations leading to the future sale of the hospital property to CWDI when health care services transfer to Cambridge Marketplace.

Another milestone was the filing of a Letter of Intent to submit a Certificate of Need (CON)  for a future replacement hospital in Easton. Filing the Letter of Intent indicates that UM SRH may file a CON in the September window of opportunity (September 7, 2018), with approval of the UM SRH and UMMS Boards.

SUMMARY: Proposed UM Shore Medical Center at Cambridge

Approximately 40,000 square foot state-of-the-art Freestanding Medical Facility (FMF), open 24/7/365, to include:

  • 18 private emergency treatment rooms serving all ages
  • 2-bed resuscitation/critical care suite, serving all ages
  • 3 behavioral health rooms
  • 10 private short stay observation beds
  • Telemedicine capabilities for Emergency Department patient specialist consultation
  • State-of-the-art diagnostic/treatment equipment and technology
  • Diagnostic services to support emergency care, including CT, MRI, ultrasound and X-ray
  • Laboratory services, 24/7
  • Helipad for air transport

SUMMARY: Proposed Services – UM Shore Medical Pavilion at Cambridge

Approximately 50,000 square foot, two story facility housing diagnostic, treatment, community education and support services, including:

  • Outpatient services/providers in specialties such as cardiology, diabetes/endocrinology, ENT (ear, nose, throat, allergy), gastroenterology, general surgery, gynecology, obstetrics (prenatal care), orthopedics, outpatient behavioral health, outpatient medical oncology, pediatrics and urology
  • Ambulatory Surgery Center (1 OR and 1 procedure room)
  • Outpatient rehabilitation services, including The Balance Center
  • Cardio-pulmonary rehabilitation
  • Fully intergrated telemedicine services for specialist access
  • Community health education hub

Joint Commission Preparation: Tip of the Week

July 2018 – Patient Visitation Update – Patient Support Person

What is a Patient Support Person?

A Patient Support Person is:

  • An adult family member, friend or other individual, designated by the patient, orally or in writing, that supports the patient during the hospital stay.
  • This person can change during the hospital stay if the patient’s wishes.
  • This person may or may not be the decision maker.

How does this relate to patients at UM Shore Regional Health?

  • UM Shore Regional Health believes that visitation is integral to the patient’s experience. The family and the Patient Support Person are valued partners in patient care and are a respected part of the care team.
  • Families and the Patient Support Persons are asked to work together with staff so that their presence does not limit staff access to the patient at any time.
  • The Patient Support Person may visit with the patient, and may also exercise a patient’s visitation rights on behalf of the patient with respect to other visitors, when the patient is unable to do so.
  • The CMS standard recognizes that “Although visitation policies are generally considered to relate to visitors of inpatients, “visitors” also play a role for outpatients who wish to have a support person present during their outpatient visit”. The UM Shore Regional Health Visitation policy is a system policy and applies to all care settings: Inpatient, Emergency and Outpatient.

Gurpreet Saini, MD Joins UM CMG – Primary Care in Centreville

Gurpreet Kaur Saini, MD

University of Maryland Community Medical Group (UM CMG), announces the addition of internal medicine specialist Gurpreet Kaur Saini, MD to the practice, UM CMG – Primary Care in Centreville.

Dr. Saini graduated summa cum laude from the Yerevan State Medical University in Armenia. She completed her residency at Georgetown University and Medstar Franklin Square Medical Center. In addition to English, she is fluent in Armenian, Russian, Hindi and Punjabi. Her clinical interests include disease prevention, health maintenance and counseling and diagnosis of acute and chronic illnesses.

“We are very pleased to have Dr. Saini join our team at the University of Maryland Community Medical Group – Primary Care in Centreville,” comments William Huffner, MD, chief medical officer and senior vice president, Medical Affairs at UM Shore Regional Health. “Dr. Saini brings with her a vast amount of compassion and knowledge that will benefit our primary care patients of all ages on the Shore.”

UM CMG – Primary Care in Centreville is located at 2540 Centreville Road. Patients may make an appointment with Dr. Saini by calling 410-758-4432.



Caroline County EMS Receives Third Ambulance Through Grant

Bryan Ebling, director, Caroline County Department of Emergency Services, Ryan Todd, Ken Kozel, president and CEO, UM Shore Regional Health, Patti Willis, senior vice president, Strategy and Communications, UM Shore Regional Health and Caroline County Commissioners Dan Franklin, Wilbur Levengood and Larry Porter.

Caroline County Department of Emergency Services received the fifth installment of a five year grant commitment from UM Shore Regional Health this year, marking a total of $600,000 in funding by University of Maryland Shore Regional Health to support health care access in Caroline County.

Caroline County and UM Shore Regional Health officials celebrated with the placing of a UM SRH logo on one of the County’s newest ambulances.

“Access to care is an important part of putting our patients first and achieving our mission of creating healthier communities together”, said Ken Kozel, president and CEO, UM Shore Regional Health.

UM Shore Regional Health will open its new medical pavilion at state Route 404 and Deep Shore Road in Denton in early 2019. The 50,000 square foot medical pavilion will be the hub of UM Shore Regional Health’s outpatient services in Caroline County, providing family medicine, laboratory testing, diagnostic and imaging, rehabilitation services and a community health education suite. In addition, the pavilion is expected to house a mental health bridge program, home health care office, and a shared suite for rotating medical specialties.