Monthly Archives: November 2017

Above & Beyond

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

I  just completed my fourth stay at UM Shore Medical Center in Easton over about a 12 year period. During every stay I have been  well cared for but this time was the best. I want to thank everyone on the 4th floor neuro unit who cared for me: the nurses – especially Bridget and Mary, I ran them ragged! – and aides, respiratory therapists, Dr. Kumar (and the other doctor whose name I do not recall), and the food services and housekeeping people. Everyone was pleasant and concerned, they told me their names and smiled and always asked me what else they could do or did I need anything. The food also was very good, especially the chicken noodle soup!


My thanks to the crew at the Cancer Center. Cancer treatment can be stressful. I have never felt that here and I have enjoyed the unique camaraderie that exists between all the staff, from the receptionists, volunteers, doctors, nurses to the radiation gang: Your kindness is appreciated.


Exemplary – very positive always felt cared for during my stay in acute care at UM Shore Medical Center at Chestertown. Every shift was so kind & caring. I felt like I really mattered to them all; nurses, techs, doctors, cleaning personnel, those that served food. They all went above & beyond to take care of my every need & I want them to know that.


In the Behavioral Health unit at UM Shore Medical Center at Dorchester, Raynette, Leslie, Susan, Susanne, Charmeka, Dawn, Sherry, Deb, Debra and Brianna – and maybe others – made my stay so much better than expected, and I thank them.


HR News You Can Use: Leave Reminders

Holiday Hour Usage

All accrued Holiday hours must be used by the end of the payroll year, December 23, 2017.  Please plan accordingly.  Holiday hours do not carry over to the next year.  The Christmas Holiday always falls in the next payroll year, so you don’t need to worry about using those hours before the end of the last pay period of 2017.

Liberty Mutual Letters

Dates on Liberty Mutual letters that you receive regarding your leave of absence may be different than you expect them to be based on timing of documentation or certifications that are required from physicians.  Always keep in touch with your physician’s office and Liberty Mutual if dates don’t line up the way you think they should.  You need to know where the problem lies so that you can address whatever is needed.

Returning from Leaves of Absence

When returning from a medical leave of absence, with or without restrictions, you must check in with Employee Health Services before returning to work!  EHS staff can be reached by calling 410-822-1000, ext. 5549.

Easton Auxiliary’s 34th Annual Tree of Lights Campaign to Benefit Emergency Care


Art Cecil, Easton Auxiliary president and Nancy Espenhorst, Tree of Lights campaign chair, stand with the scrolls naming those honored by Tree of Lights donors.

The Auxiliary of Memorial Hospital at Easton kicked off its 34th Annual Tree of Lights Campaign with a tree lighting ceremony on Tuesday, November 21 at 4 p.m., in front of University of Maryland Shore Medical Center at Easton. Contributions to this year’s Tree of Lights will support the purchase of a Rapid Infuser for the Emergency Department at the Center in Easton.

The Rapid Infuser is an essential piece of equipment used to treat critically ill patients in an emergency situation. “The device allows health care providers to rapidly and efficiently deliver blood to critically ill patients,” says Walter Atha, MD, regional director of Emergency Medicine for UM SRH. “In trauma situations, this measure can be the difference between life and death.”

“Our goal for this campaign is $5,000” comments Nancy Espenhorst, Tree of Lights chair. “As always, the name of each person recognized through the purchase of any light will appear on scrolls displayed in the Medical Center throughout the holiday season.”

For a contribution of $10 or more, a red or gold light may be purchased for the holiday tree in front of UM Shore Medical Center at Easton. Red lights are tributes to family members and friends, living or deceased. Gold lights honor loved ones serving in the military.

For a donation of $100 or more, a white “Life Light” that will be illuminated every year can be purchased.

For additional information about the 34rd Annual Tree of Lights, contact Nancy Espenhorst, 443-746-3338 or by e-mail,

2 East Collects Supplies for Gratitude House, Recovery Home in Easton

Members of the team on the 2 East MultiSpecialty Unit at UM Shore Medical Center at Easton gathered with the supplies they have collected and donated to the Gratitude Recovery House. Kneeling is Sara Rissolo, a founder of Gratitude House and per diem nurse at UM Shore Medical Center at Easton.

Nurses on the 2 East Multi Specialty Care Unit at UM Shore Medical Center at Easton believe in giving back to the community and most recently, they have made that belief real by conducting a drive for cleaning and laundry supplies for the Gratitude House in Easton, a project of Realslow Recovery LLC, a nonprofit organization founded by Mike and Sara Rissolo, with the goal of providing safe, affordable and supportive housing for all people to live and grow in recovery from drugs and alcohol.

Shown at left, he Gratitude House is located on Davis Street in Easton. It is managed by the Rissolos and is certified as a Maryland State Association of Recovery Residences. It is staffed by a house manager and welcomes residents who wish to live drug free, following completion of residential treatment or detox.

Sara Rissolo is currently a per diem nurse for UM Shore Regional Health while pursuing advanced nursing studies. “These supplies will go a long way to helping our 10 residents maintain the house,” she says. “I know they will be so grateful for this support. We welcome donations of supplies and also groceries, prepared foods and other items.”

More information about Gratitude House may be obtained by calling 410/924-4513 or visiting its Facebook page.

Other organizations supported by the unit’s “2 East Gives Back” initiative include the Ruth Ann Jones Endowed Scholarship at Chesapeake College; Perry Point Hospital; the Bayside Quilters of the Eastern Shore; the  Cancer Center at UM SRH, and local humane societies.


Giving Trees at Chestertown, Dorchester and Easton Hospitals Usher in Holiday Spirit



Access rep Evette Johns with the Easton giving tree.

All three hospitals are now adorned with a gving treethat enables staff and volunteers to help make Christmas brighter by purchasing a gift for a child or adult in need.

The Salvation Army has partnered with UM Shore Medical Centers at Dorchester and Easton. The Foster Care divisions of Social Services in Kent & Queen Anne’s counties and Kent Center, the local provider of services for adults with developmental disabilities, have partnered with UM Shore Medical Center at Chestertown.

Chestertown: The tree is displayed in “Memorial Hallway” (outside of the medical records department). Please choose a Snowman tag, shop, and return the wrapped gift/s with the tag attached to the Eleanor & Ethel Leh Women’s Center by December 15, 2017.

Chestertown Auxiliary volunteers Patsy Alverson, Phyllis Brown and Gwinn Derricott. with Sherrie Hill, RN, of cardiopulmonary rehab.




Dorchester and Easton: Trees are in the cafeterias. Please choose a tag from one of the trees and be sure to return the top portion of the tag with your unwrapped gift and place it under the tree. Gifts will be picked up on an ongoing basis until December 11, 2017.

Shown with the Dorchester giving tree are food service worker Mohammed Khan and Michael Holden, security officer.


Mark Your Calendar



  • Jewelry and Electronics Sale, UM Shore Medical Center at Easton, Health Education Center, 7 a.m. to 4 p.m. Sponsored by the Auxiliary of Memorial Hospital at Easton.




Bridge Clinic Support Group – Every Tuesday, 6-7:30pm, UM Shore Medical Center at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Info: 410-228-5511, ext. 2140.


Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.

Breast Cancer Support Group – Tuesday, 11/28, 6-7:30pm, Cancer Center, Easton. Info: 410-822-1000, ext. 5387.


Diabetes Support Group/Chestertown – Tues, 11/28, 6:30 p.m., Education Center, UM Shore Medical Center at Chestertown, 100 Brown St. Led by Chrissy Nelson, BSN, RN, CDE. Info: 410-778-3300, ext. 2175.

Diabetes Support Group/Cambridge – Weds, 11/29, 6:00 p.m., Board Room, UM Shore Medical Center at Dorchester, 300 Byrn Street, Cambridge. Led by Wynn Aroom, RN, CDE. Info: 410-822-1000, ext. 5757.


Queenstown Stroke Support Group – Tues, 11/28, 12-2pm, UM Shore Pavilion at Queenstown, suite 320. All stroke survivors and/or caregivers and family members are welcome. Info: Nicole Leonard, 410-822-1000, ext. 5068 or


Above & Beyond: Team Members Tackle Efficiency Challenge

Supply Expense Task Force and Operational Excellence thanks the following team members for submitting their creative ideas to improve efficiency and/or reduce costs in various departments around UM Shore Regional Health.

A few of the ideas submitted are now being operationalized and others are under review, but in all cases, team members’ time, energy and ingenuity devoted to helping enhance their departments and our organization as a whole are much appreciated.

  • Tunisha Akins –  Neurology, Shore Medical Center at Easton
  • Connie Collins – Women’s and Children’s Services,  Shore Medical Center at Easton
  • Crystal Davenport – 3 East Multi Specialty Care, Shore Medical Center at Easton
  • Roberta Hackley – Respiratory Services,  Shore Medical Center at Easton
  • Shanya Kerr –  Intensive Care Unit, Shore Medical Center at Easton
  • BillieJo Lagana – Emergency Department, Shore Medical Center at Easton
  • Sandra Niblett – Food & Nutrition Services, Shore Medical Center at Dorchester
  • Patricia Pinheiro – Diagnostic and Imaging Center
  • Matthew Roberts – Cardiac Rehabilitation, Shore Medical Center at Easton
  • Douglass Rousseau – Regional Sleep Disorder Center
  • Noel Scarano – UM Community Medical Group – Pulmonary
  • Michelle Smith – Respiratory Care, Shore Medical Center at Chestertown
  • Kevan Sullivan –  Intensive Care Unit, Shore Medical Center at Easton
  • Alison Toepfer – Shore Emergency Center at Queenstown
  • Chris Walton – 2 East MultiSpecialty Care, Shore Medical Center at Dorchester
  • Jennifer Wade – Care Coordination,  Shore Medical Center at Easton

HR News You Can Use: Celebrating Retirement! Barbara Hooper and Theresa Winston

Theresa Winston with Ken Kozel

Human Resources staff were pleased to celebrate Shore Regional Health’s first retirements under the newly established Rewards and Recognition program!  Warm receptions were held this past week in the UM Shore Medical Center at Easton cafeteria honoring:

Theresa Winston, retiring after 37 years of service and dedication as an Easton-based cardiovascular tech in Cardiovascular and Pulmonary Services,; and,

Barbara Hooper, retiring with 27 years of service as a radiology clerical supervisor the Radiology Department at Easton.

The fun celebrations included remarks by our very own Ken Kozel followed by delicious Celebrate with HEART cake and fellowship.

The two honorees are probably shopping for their own special gifts from the online catalogue with the points that were issued to them as a reward for their many years of dedication and loyalty to Shore Regional Health!

Barbara Hooper, flanked by Ken Kozel and Gary Bigelow.

Be on the lookout for our next celebration event that will be advertised in Compass and by all team member email!


Welcome, New Team Members

Back Row left to right: Tamara Bryant, Nicole Cephas, Angela Sterling, Crytal Tickner, Latisha Kyle and Calvin Monroe.
Front Row left to right: Tiffany Plummer, Taylor Smith, Cheyenne Collett, Jacqueline Johnson and Justina Williams.

HR welcomed 11 new team members at the New Employee Orientation on November 13, 2017. They are:

  • Tamara Bryant – Food Service Production (supplemental), Food & Nutrition Services, Shore Medical Center at Easton
  • Nicole Cephas – Nursing Tech (per diem), Shore Medical Center at Easton
  • Cheyenne Collett – Imaging Assistant (part time), Diagnostic & Imaging Center
  • Jacqueline Johnson – EVS Tech (part time), Shore Medical Center at Easton
  • Latisha Kyle – Access Representative (supplemental), Shore Regional Health
  • Calvin Monroe –  Parking Attendant (part time), Shore Medical Center at Chestertown
  • Tiffany Plummer – Radiology Clerk (part time), Shore Regional Health
  • Taylor Smith – Radiographer II (supplemental), Diagnostic & Imaging Center
  • Angela Sterling – Medical Lab Assistant (supplemental)
  • Crystal Tickner- Access Representative (part time), Shore Regional Health
  • Justina Williams – Staff Nurse (per diem), Shore Medical Center at Easton

Home Care Agencies Celebrated During November

November is National Home Care Month – and for the staff of University of Maryland Shore Regional Health’s two home care entities, UM Shore Home Care (UM SHC) and UM Chester River Home Care (UM CRHC), there is much to celebrate.

UM Chester River Home Care team members: front row – Brooke Smith, Jenny Paul, Kim Price and Jen Wade. Middle row: Katie Davis, Sarah Hopkins, Jen Walters, Brianna Simms, Mary Lynn Price, Melissa Maule and Trish Focht, manager; back row – Barb Cole, Alexa Jester, Karen Conley, Kristin Dickerson, Frances Rodney, OT, Chris Kirby, Amanda Sutton, Kiara Henry, Sarah Reynolds, Melissa Myers, Lucinda Wakefield, Brooke Maier and Andrea Alduino.

Shore Home Care and Chester River Home Care have been serving patients in Caroline, Dorchester, Kent, Queen Anne’s and Talbot counties for more than 15 years. The two agencies provide a full range of services, including skilled nursing; physical, occupational and speech therapy; medical social work; and home health aide assistance.

Between the two entities, there are now more than 50 staff whose shared goal is to help each patient maintain optimal health and independence in his or her home setting, whether a family residence, a group home or a residential care facility. Says Rita Holley, director of Home Care Services for UM SRH, “During FY 2017, our clinicians served more than 2,000 individual patients and conducted more than 34,200 visits – driving over 670,000 miles in and around our five-county region to provide in-home care.”

UM Shore Home Care team members: front row – Molly MacGlashan, Kim Price, Terri Leanza, Heather Coulbourn and Lee Rosendale; 2nd row, Kim Honeycutt, Debbie Stafford, Kelly Lord, Betsy Rector, Danielle Brummell,  Susan Wolcott and Rita Holley; 3rd row – Lauren Princiotta, Delores Rossy, Cynthia Lloyd and Alice Ofano; back row – Shannon Blades, Jessie Willey and Patricia Starkey.

Holley is most proud of the strong satisfaction ratings the two agencies receive from patients and their families.

“Our home care patient satisfaction rates consistently exceed national and state averages, often by several percentage points,” she explains. “Among home care agencies in Maryland, the average satisfaction rating for overall care from an agency is 81%, and the national rating is 84%. Chester River home care’s score is 93% and Shore Home Care’s score is 88%. Our patients and their loved ones compliment the staff not only on their professional skill and knowledge but also on their warm and supportive demeanor.”

UM Shore Regional Health Shines Light on Lung Cancer Awareness Month

UM SRH Cardiovascular and Pulmonary services decorated their tree in awareness wrist bands and mini flash lights to observe Lung Cancer Awareness Month at their Shine a Light Event. Back row: (left to right) Katie Dadds, practice manager, Pulmonary Care at Easton & Chestertown, Greg Oliver, MD, pulmonologist, Leigh Marquess, RN, director of Wellness Promotions, Caroline County Health Department, Brian Leutner, MBA, executive director, UM Shore Medical Center at Dorchester and UM Shore Regional Health Oncology Services, Gary Bigelow, regional director of Imaging, Cheryl Ruff, University of Maryland Community Medical Group, senior director of Operations, UM SRH, Timothy Shanahan, DO, regional medical director for Physician Services, UM Community Medical Group, Maranda LeCompte, RN, Tobacco Cessation Program –Dorchester County. Front row: Kristen Moore, Community Health Educator-Talbot County, Michele Williams, DNP, Oncology Nurse Practitioner and program coordinator, Lung Cancer Screening, Julie Jones, program coordinator, Tobacco Prevention and Cessation Program – Dorchester County. Not pictured: Amanda James, RN, Cessation Nurse –Talbot County.

University of Maryland Shore Regional Health Cardiovascular and Pulmonary Services team members recently teamed up with community partners from local health departments to Shine a Light on Lung Cancer Awareness Month by decorating and lighting a tree in UM Shore Medical Pavilion at Easton. UM SRH joins the estimated 200 communities to hold a “Shine the Light” event in partnership with the Lung Cancer Alliance (LCA).

In July 2017, UM SRH Cardiovascular and Pulmonary services launched a new lung cancer screening program overseen by Greg Oliver, MD, pulmonologist, and Michelle Williams, DNP, who is board-certified in oncology. Named a LCA Screening Center of Excellence, this program uses low-dose computed tomography scanning to find disease at the earliest possible stage.

For more information on UM SRH’s Lung Cancer Screening program please visit


Michele Williams Receives State-Wide Award for Contributions to Cancer Control and Public Health

Michele Williams, DNP, CRNP, AGPCNP-BC, OCN, RN-BC, of University of Maryland Community Medical Group – Oncology/Pulmonology has received the 2017 Martin D. Abeloff Award for Excellence in Public Health and Cancer Control from the Maryland Department of Health Center for Cancer Prevention and Control. The award was presented to Williams on November 17, 2017, at the the 24th Annual Maryland State Council on Cancer Control Conference in recognition of her contributions to cancer control and public health through patient care and public health policy advocacy.

Michele Williams

Established in honor of Martin D. Abeloff,, MD, a renowned medical oncologist and researcher, the Abeloff Award recognizes individuals who have made advancements  in cancer control practices that influence the public health statewide and ultimately on a national and/or global scale.

In addition to her role in cancer care at UM Shore Medical Center at Easton, Williams is an associate medical director for Talbot Hospice and an ambassador for American Cancer Society Cancer Action Network (ACS CAN). She recently implemented a new lung cancer screening protocol at UM Shore Regional Health designed to detect lung disease at its earliest, most treatable stages using low-dose computed tomography in hope of reducing the rate of lung cancer in high risk patients on the Eastern Shore.

In the policy arena, Williams has made significant contributions through volunteer leadership positions nationally and statewide. She serves as chair of the Maryland Upper Eastern Shore Oncology Nurses Society Chapter, Maryland state co-lead ambassador for the American Cancer Society Cancer Action Network (ACS CAN) and ambassador lead for the 1st U.S. Congressional District for ACS CAN.

Williams also volunteers in leadership roles with the American Cancer Society (ACS) and received the Talbot County Hometown Hero Award for her work as chair of the ACS fundraiser, Colors of Cancer. She is presently on the leadership team for ACS’ Relay For Life of Talbot County, raising funds for  patient services and education programs and for cancer research. Annually, she coordinates a reception celebrating cancer survivors and their caregivers.