Monthly Archives: July 2017

Above and Beyond

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

I was highly impressed by my entire visit to UM Shore Emergency Center at Queenstown. Inez was delightful and friendly while working quickly and competently. My nurse was Carolyn S. and she was just excellent…the perfect combination of knowledgeable, no-nonsense and compassionate. My phlebotomist was Glenn.  He was excellent…knew his stuff! My doctor was Norbert Straub and he was superb…businesslike but perfectly pleasant, thorough but not hurried; able to explain things concisely and inject a modicum of humor.  I felt like I was in very good hands.


For a long time, I’ve used the lab on Teal Drive in Easton once a week and always a good experience.  I like the staff and how they handle things. I always recommend them to everyone!


From the time we arrived for X-ray at Shore Medical Pavilion at Queenstown, we received EXCELLENT, FAST and CORDIAL service. A cheerful young lady was very knowledgeable, fast and efficient with our check-in!!! The X-ray tech was extremely helpful in transferring the patient to and from the table.


I was recalled by radiology at the Diagnostic and Imaging Center in Easton for a second mammogram. I so appreciated that the radiologist wanted to be sure of his diagnosis. The technicians on both visits were exceptional with their kindness, warmth & expertise. I will highly recommend Diagnostic & Imaging Center!


At the lab in Easton, Kevin and Felicia were very friendly. And the blood draw was a wonderful experience, great conversation as well as no bruising or pain!

University of Maryland Community Medical Group Announces the Opening of UM CMG – Gastroenterology

University of Maryland Community Medical Group (UM CMG) recently announced the addition of a gastroenterology practice on the Eastern Shore, UM CMG – Gastroenterology. Previously known as Digestive Health Associates, the team of specialists will continue seeing patients at 511 Idlewild Avenue, Suite B in Easton.

Gastroenterologists diagnose, treat and prevent disorders of the digestive system, which includes the esophagus, gallbladder, stomach, small intestine and colon. Our specialists provide medical, surgical and diagnostic services for all disorders and diseases of the gastrointestinal tract. This includes gastroesophageal reflux disease (GERD) and inflammatory bowel diseases, such as Crohn’s disease and ulcerative colitis.

The practice consists of the following expert physicians and advanced practice providers:

  • Michael Fisher, MD, FACG
  • Hai-Ou Laura Jin, MD
  • Volkan Taskin, MD
  • Matthew Troshinsky, MD
  • Karen Fisher, CRNP
  • Mary Horseman, CRNP
  • Lisa Roser, CRNP

UM CMG is a University of Maryland Medical System-owned network of more than 300 primary care physicians, specialists- and advanced practice clinicians. As part of this medical group, UM CMG – Gastroenterology is affiliated with UM Shore Regional Health.

“We are excited to be bringing this practice of specialists into the UM CMG family, which will allow us to help provide expert gastroenterology services to the Eastern Shore,” says Michele Wilson, vice president of operations for UM CMG.

Patients may make an appointment with UM CMG – Gastroenterology by calling 410-822-6005.


About University of Maryland Community Medical Group 

The University of Maryland Community Medical Group (UM CMG) is a multi-hospital, multi-specialty, community-based physician-led group, and part of the University of Maryland Medical System. With more than 300 primary care physicians, specialists, and advanced practice clinicians in more than 65 locations across the state, UM CMG offers patients a vast network of highly experienced providers, delivering care right in their neighborhood. UM CMG consists of community-based provider practices affiliated with UM Baltimore Washington Medical Center, UM Charles Regional Medical Center, University of Maryland Medical Center Midtown Campus and UM Shore Regional Health.  A list of UM CMG providers is available at For more information, visit

Shore Behavioral Health Provider Recognized for Positive Patient Outcome

The Dorchester General Hospital Foundation recently received a donation in honor of local psychiatrist, Saeed Salehinia, MD, Behavioral Health Services provider at University of Maryland Shore Regional Health. The donation, given by a family member of a past patient, was made in Dr. Salehinia’s name for his contributions toward the patient’s positive outcome.  Pictured celebrating his recognition are (back row) Ida Jane Baker, president, Dorchester General Hospital Foundation; Eric Anderson, MD, medical director, Shore Behavioral Health;  Jacki Crawford, RN, manager, Shore Behavioral Health; Alida Bushe, RN; Leslie Fox;  Raynette Travers; Kathleen Elzey; John Mistrangelo, program administrator, Shore Behavioral Health; Deborah Weber; (front row)  Jeff Biele;  Dr. Salehinia;  Manjula Borge, MD; and Barbara Sherwood-Hill.

Auxiliary Escort Services Offered at UM SMC at Easton

Members of the Auxiliary of Memorial Hospital at Easton would like to remind team members at University of Maryland Shore Medical Center at Easton that Escort Services are available at the hospital, Monday through Friday, between the hours of 9 a.m. and 3 p.m.

The Auxiliary’s Escort volunteers offer wheelchair transport to those needing assistance, including those being discharged after an inpatient stay, those receiving outpatient services (ie: diagnostic imaging, outpatient surgery, etc…) and visitors.

For additional information or to request a volunteer escort, please call the Escort Services desk at hospital extension 5712. New volunteers are always welcome – to learn more about volunteer opportunities with the Auxiliary, contact hospital extension 5839.

Coming Soon – UMMS U: Our New Learning Management System

We are excited to announce that in September 2017, UMMS U will become our new state-of-the-art Learning Management System, replacing Healthstream. UMMS U will give us all the features we have today plus much more, including:

  • An easier to use and enhanced on-line learning experience
  • More options for creating on-line courses including videos
  • The ability to manage system-wide training needs in addition to local needs
  • Standard reports that leaders can access directly

You will learn more about how to access and use UMMS U in August 2017. If you would like more information about UMMS U today, go to the UMMS U page on the UMMS Insider: We will be updating this site regularly.

HR News You Can Use: EAP Program

Need assistance with Life Management or Work-Life Assistance?  You have a benefit that can help you!  Carebridge Corporation provides personal help for both work and life situations.  (The program is also referred to as an Employee Assistance Program (EAP).  All staff have access to licensed Carebridge Counselors, 24 hours a day, 7 days a week, 365 days a year.  You are entitled to three free sessions either by phone or in person.  Carebridge assistance is fully confidential.

Call: 800-437-0911


Secure Access Code: RXKY3

Upcoming Events: July 27-August 31, 2017

Breast Cancer Support

Transition to Wellness – Free workshops for breast cancer survivors and patients who are ending treatment.

Survivors Offering Support (SOS) – Free program pairing women who have breast cancer with mentors who are breast cancer survivors. If you need support or would like to become a mentor, call 410-822-1000, ext. 5866.

Look Good … Feel Better – Monday, 8/21, 10am-12pm, Cancer Center, Easton. Free ACS program for women with cancer includes hair, skin and make-up tips, samples and a visit to the wig room. Contact: 410-822-1000, ext. 5355.

Breast Cancer Support Group – Tuesday, 8/22, 6-7:30pm, Cancer Center, Easton. Contact: 410-822-1000, ext. 5387.

Find more information about The Breast Center’s programs and services at

Cancer Support

Cancer Support Group/Easton – Thursday, 8/3 and 8/17, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 443-254-5940.

US TOO Prostate Cancer Support Group – Tuesday, 8/8, 6:30pm, Cancer Center, Easton. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 410-820-6800, ext. 2300. Spouses and friends are encouraged to attend.

Cancer Support Group/Chestertown – Monday, 8/21, 7pm, UM SMC at Chestertown, Education Center. Information and support for patients at any stage – diagnosis, treatment, recovery and survivorship. Contact: 410-778-7668, ext. 2175.

Find more information about cancer treatment and support services online at


Free Blood Pressure Screenings/Easton & Cambridge – Easton: every Tuesday and Wednesday, 9am-12pm, Diagnostic & Imaging Center. Cambridge: every Tuesday & Friday, 11am-1pm, UM SMC at Dorchester, Main Lobby. (Excluding holidays.)

Childbirth & New Parent Education

Labor & Delivery Class – Saturday, 8/5, 9am-3:30pm, UM SMC at Easton, Health Education Center. Overview of maternal reproductive health; signs, symptoms and stages of labor, including pain management; techniques for a successful birth experience; cesarean delivery; and recovery after the birth. Free; register by phone, 410-822-1000, ext. 5231.

Breastfeeding Support Group – Tuesday, 8/15, 10-11:30am, UM SMC at Easton, 5th floor meeting room. Led by lactation consultants for new and expectant mothers. Contact: 410-822-1000 or 410-228-5511, ext. 5700.

New Mom, New Baby: Safety & CPR – Sat, 8/19, 9am – 1:30pm, UM SMC at Easton, Health Education Center. Baby topics (feeding,taking the baby’s temperature, circumcision and core care); mother topics (postpartum care, handling, stress, returning to work and birth control); and safety topics (childproofing, immunizations, car seats, infant security, poison prevention and when to call the doctor). Free; register by phone: 410-822-1000 or 510-228-5511, ext. 5200.

Find more information about Birthing Center programs and services at

Diabetes Education and Support

Diabetes Self-Management Class/Chestertown – Tuesday, 8/8-15-22, 1-4pm. UM SMC at Chestertown Education Center. Medical information and strategies enabling patients to manage their diabetes for optimal wellness. Referral and advance registration required. Contact: 410-822-1000, ext. 5196.

Diabetes Self- Management Class/Easton – Two sessions: Tuesday, 8/8-15-22, 9am-12pm; and Wednesday, 8/9-16-23, 4:30-7:30pm. UM SMC at Easton, UM Diabetes & Endocrinology Center. Medical information and strategies enabling patients to manage their diabetes for optimal wellness. Referral and advance registrations required. Contact: 410-822-1000, ext. 5196.

Diabetes Support Group/Denton – Wednesday, 8/2, 5pm, St. Luke’s United Methodist Church, Denton.  Led by Doris Allen Tate, CRNP, CDE, UM Diabetes & Endocrinology Center. Contact: 410-822- 1000 ext. 5195.

Diabetes Support Group/Easton – Monday, 8/14, 5:30pm, Brookletts Place, Talbot County Senior Center, Easton. Led by Karen Hollis, RD, CDE. Contact: 410-822-1000, ext. 5196.

Diabetes Support Group/Dorchester – Wednesday, 8/23, 5:30pm, Dorchester County YMCA. Led by Renee Woodward, RN, CDE. Contact: 410-822-1000, ext. 5196.

Diabetes Support Group/Chestertown – Tuesday, 8/29, 6pm, UM SMC at Chestertown Cafeteria, “Annual Indoor Picnic” — Please bring a diabetes friendly dish to share. Led by Chrissy Nelson, BSN, RN, CDE. Contact 410-778-3300, ext. 2175.

Find more information about diabetes treatment and support services at

Recovery and Psychosocial Support

Bridge Clinic Support Group – Tuesdays, 8/1, 8/15, 8/22, 8/29, 6-7:30pm, UM SMC at Dorchester. Free, confidential support group meeting for individuals who have been hospitalized for behavioral health reasons and could benefit from assistance with issues after discharge. Varied topics based on participants’ needs. Each participant may bring one family member. Contact: 410-228-5511, ext. 2140.

Stroke Support

Mid-Shore Stroke Support Group – Thursday, 8/3, 12-2pm, 500 Cadmus Lane, Easton. Guest Speaker Deborah Weber “Learning to Cope After a Stroke.” All stroke survivors and/or caregivers and family members are welcome. Contact: Nicole Leonard 410-822-1000 ext. 5068 or

Queenstown Stroke Support Group –Tuesday, 8/22, 12-2pm, UM Shore Pavilion at Queenstown, suite 320.  All stroke survivors and/or caregivers and family members are welcome. Contact: Nicole Leonard 410-822-1000 ext. 5068 or

Above & Beyond

The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

Reported by Captain Tom Gray, UM SRH Security:

During a family emergency at UM Shore Medical Center at Dorchester, Capt. Jenson Shorter stepped up and volunteered to stay with a child so her mother could go into the Emergency Room to be with and support her family. Capt. Shorter spent approximately 90-minutes with her talking, playing and eating lunch. Outstanding job!

This act of kindness was noticed by several staff members. A few of the comments that I heard were: “I see Jenson is using his HEART training” and  “Jenson should be the first person in the HEART Hall of Fame.”


I am writing to thank you for my very good experience in UM Shore Medical Center at Easton and the Requard Center.

I arrived at the ER, by ambulance, at about midnight Saturday night, June 24th with a fractured hip.  As best as I can recall, within hours I was settled in Room 373; and then was in surgery by 9am, Sunday.  Dr. Szczukowski performed a femoral neck fracture repair, installing what I understand are three very stunning “bling” screws.

By Wednesday the 28th I was headed to the Requard Center (Room 7B, I believe) for more great care and incredible rehab.  I was discharged Friday, July 7th. The purpose of my letter is to remind you of the very high quality of your staff, if such a reminder is needed.  I met and was attended to by many staff, at all levels, during my 13 days & nights — two of whom are addressees on this letter, Drs. Wills and DeShields.

With no exception, whether hospital official, doctor, nurse, technician, housekeeping, Food Service, etc.. every staff member was highly-professional, both in their technical knowledge and skill AND in their interaction, care, attention to me and my needs.  There were many times when I truly thought I was receiving “private care.” Thanks to all staff who cared for me during my stay at the hospital and Rehab Center.


When I came to the Regional Sleep Disorders Center at UM Shore Medical Center at Easton for my sleep study, I was expecting a clinical environment; however, the nurse on duty was very pleasant and kind, the furnishings of the room were comfortable, the atmosphere of room was inviting and a blanket was furnished request.


UM Shore Regional Health Welcomes New Board Members

Three local community leaders have recently been appointed to the Board of Directors of University of Maryland Shore Regional Health. Charles “Chip” McLeod and Glenn L. Wilson, both of Chestertown, and Stephen Satchell, of Easton, officially joined the Board in July.

Charles “Chip” MacLeod

Charles D. “Chip” MacLeod founded MacLeod Law Group, LLC in 2017 with offices in Chestertown and Denton, and a practice representing local governments and related agencies. He is head of the firm’s Local Government Practice Group. He also concentrates in real estate, business and contract law, and serves as general counsel to various non-profit organizations and trade associations. As a registered lobbyist, he advocates for clients before the Maryland General Assembly and Executive branch agencies.

Prior to founding MacLeod Law Group, LLC, MacLeod was a member of Funk & Bolton, P.A. for more than 18 years. He was head of the firm’s Local Government and Real Estate Practice Groups while serving as special counsel to various non-profit organizations and public entities on a broad spectrum of legal matters.

MacLeod also previously served as county administrator of Kent County, Maryland; as a member and chairman of the Board of the former Chester River Health System, Inc.; as a member of the Board of Trustees of the Local Government Insurance Trust (LGIT) and chair of LGIT’s Health Benefits Committee; and associate director of the Maryland Association of Counties. He is a graduate of Washington College and University of Maryland School of Law.

Glenn Wilson

Glenn L. Wilson was named president and CEO of Chesapeake Bank & Trust in 2015 after five years as president and CEO of a financial institution in western Pennsylvania that included a $1 billion community bank and $1.8 billion trust company. His career in also banking includes the leadership of Citizens National of Laurel, a top performing bank under Mercantile Bankshares that was later acquired by PNC. He subsequently served PNC as senior credit officer overseeing credit operations in most of Maryland. Other career highlights include serving as past national chairman of the Risk Management Association and as vice-chair of the Pennsylvania Bankers Association and a member of the Federal Reserve Bank of Philadelphia’s Community Institutions Advisory Council.

Wilson’s community involvement has included serving as chair of a local United Way Board in Pennsylvania and as board member for a host of several civic, economic development, and educational organizations. He presently serves as Board chair for the United Way of Kent County and as Board member for Sultana Educational Foundation.

Stephen Satchell is senior vice president and financial advisor for the SRVP Group of Baird Private Wealth Management in Easton. A graduate of Easton High School and Hampden Sydney College, he began his career in finance at Legg Mason in Baltimore in 1992, returning to Easton four years later to focus on wealth management for private clients. He is Series 4,7,63 and 65 registered and is licensed in life, health and long-term care insurance. He presently serves on the St. Johns Foundation Board of Directors and Dave Haslup/Lou Gehrig ASF. His previous Board memberships include the United Fund of Talbot County, Pickering Creek Audubon Center and Talbot Country Club.
Speaking on behalf of the UM SRH Board, John Dillon, chairman, stated: “We are very pleased to have Chip MacLeod, Glenn Wilson and Steve Satchell join us in ensuring that University of Maryland Shore Regional Health will successfully navigate the changing landscape of health care. Their strong personal commitment to the communities we serve, as well as their outstanding professional expertise and accomplishments, make them valuable assets to our efforts going forward.”
In addition to Robert A. Chrencik, CEO, University of Maryland Medical System, and Kenneth Kozel, president and CEO, UM Shore Regional Health, current UM SRH Board members are: from Caroline County, Wayne Howard and Keith McMahan; from Dorchester County, Marlene Feldman, Michael D. Joyce, MD, Richard Loeffler and David Milligan; from Kent County, Myra Butler, Charles B. MacLeod, Charles B. Noll and Glenn L. Wilson; from Queen Anne’s County, Joseph J. Ciotola, MD and Kathleen Deoudes; and from Talbot County, John W. Ashworth, Charles Capute, Art Cecil, John Dillon, Wayne L. Gardner, Sr., Geoffrey F. Oxnam, Stephen Satchell and Thomas Stauch, MD.

“Our board members live and work in our communities. I believe their diverse knowledge and perspectives position us well to achieve our vision of being the region’s leader in patient centered care,” says Kozel.


UM Shore Regional Health Forms Regional Task Force on Opioid Abuse

The Regional Opioid Task Force met at UM Shore Medical Center at Easton on July 10, 2017. Shown are: front row, Anne George, Mary Alice Vanhoy, Sharon Dundon, Ruth Ann Jones, Fredia Wadley, MD, Diane Walbridge, Ryan Foster, Bryan Ebling, Judy Blockston-Micheliche, Patti Willis and Joseph Ciotola; and back row, Scott Haas, Walter Atha, MD, Roger Harrell, John Mistrangelo, Kathleen McGrath, Rob Carroll, Brian LeCates, Andy Robinson, Wayne Darrell and Anna Sierra. Not shown: Eric Anderson, MD, Kevin Chapple, Jaclyn Crawford, Don D’Aquila, Jessica Goodell, William Huffner, MD, Joe Jones, Steven Koch, Scott LeRoy, Tasha McNutt, Leland Spencer, MD, Andy Robertson, Clay Stamp, Cathy Weber and Tasha McNutt.

University of Maryland Shore Regional Health has convened a regional opioid task force that includes representatives of county health departments and emergency services as well as emergency and behavioral health physicians and nurses and hospital officials. Led by Walter Atha, MD, regional director of Emergency Medicine for UM SRH, and Roger Harrell, Dorchester County Health Officer, the Regional Opioid Task Force was formed to coordinate and standardize the medical community responses to the rising incidence of opioid and heroin overdose in Caroline, Dorchester, Kent, Queen Anne’s and Talbot counties.

Over the three-year period 2014-2016, visits to UM SRH Emergency Departments (Chestertown, Dorchester, Easton and Queenstown) for heroin/opiate poisoning more than doubled, from 90 to 187. These poisonings were caused by overdose of heroin, methadone, opiates and opium.

“We saw a need to share information and integrate the responses of EMS and public health agencies with those of Shore Regional Health’s emergency departments and behavioral health services,” says Dr. Atha. “Our goal is to coordinate our responses and improve the care and outcomes for patients with opioid and/or heroin overdose.”

Adds Roger Harrell, “Each of the five counties has established an Opioid Operational Command Center Structure that includes a health and medical branch.  Shore Regional Health is to have a seat at this branch. Recognizing that the objectives of this branch are consistent with our Regional Opioid Task Force convened by the health system, the county health officers agreed that the work for our health and medical branch could be more efficiently and effectively managed through the task force. And, the Regional Task Force provides for a broader perspective with input from other disciplines within the system that could not be effectively integrated through the work of each individual Operational Command Center.”

The Regional Opioid Task Force, which includes 35 members, began meeting in June, 2017 and is addressing a number of issues, for example: improving the opioid/heroin overdose response process in emergency care settings in a way that will support the likelihood of overdose patients’ accepting treatment for their addiction; identifying and implementing strategies to improve the likelihood of patients’ successful referral to treatment; involving law enforcement in the process at the health care level; and sharing the data needed to assess opioid and heroin overdose trends and outcomes of EMS and hospital responses to overdose. The task force also is reviewing the continuum of care for post-overdose patients, from emergency care to detox and long-term support.

“The Regional Opioid Task Force is an excellent example of the ways in which Shore Regional Health’s partnerships with public, private and nonprofit entities in our five-county region will strengthen the overall health of our communities,” says William H. Huffner, MD, senior vice president, Medical Affairs and chief medical officer for UM SRH. “Our emergency and behavioral health providers, along with law enforcement, EMS personnel and our county health departments, are all on the front line of the overdose epidemic. By working together, we hope to stem the tide and provide better, more coordinated care that supports successful outcomes for patients suffering from the disease of addiction.”