Monthly Archives: October 2016

Above & Beyond


The following reports from patients and family members reaffirm our staff’s commitment
to putting our patients’ needs first. Please take a minute to say THANKS!

Your staff [in Ambulatory Surgery at UM SMC at Chestertown]  is great. They made me feel as if I was their #1 concern so I was very comfortable going through this procedure.

I am 86 years old with health problems, but the doctor [at UM Shore Emergency Center at Queenstown] had me well in a few days. Plus my nurse was a neighbor I had never met before!

In [Shore Behavioral Health at Dorchester], all of the staff, especially Christie, Raynette, Ms. Deb, Ms. Nancy and Ms. Terry are wonderful! ...Dr. Anderson is a WONDERFUL doctor. He was very helpful, courteous, and he truly cares about us patients. The staff works extremely hard, including the cleaning people, and I feel a lot of it goes unnoticed and they need to be commended. Y’all did great!

[In the ED at UM Shore Medical Center at Easton], my husband was treated very well.  Very fast response (they thought it could be a heart attack) — great nurses, great doctor, great care.


Retirees and Longtime Team Members Celebrated at Annual Service Awards Dinner


The Milestone in Easton was full of smiles on Thursday evening, October 19, as 43 retirees and scores of employees celebrating “milestone” years in their service to UM Shore Regional Health convened for a dinner in their honor. Leading  the ceremonies was Ken Kozel, president and CEO, with the assistance of Dan Lessard, director of Human Resources, and the HR team.

Retirees on hand for at the Service Awards Dinner and shown with UM SRH president and are retirees CEO Ken Kozel (third from right, front row) are: back row, l. to r., Robert "Lee" Kester, Phyllis Johnson, Patricia Elburn, Valena Robinson, Barbara Hanifee, Barbara Bilconish, and Gwendoly Todd; front ro l. to r. are Carylon Hitch, Sharon Young, Diane Nichols, Yvonne Allen and Gail Todd.

Retirees on hand for at the Service Awards Dinner and shown with UM SRH president and are retirees CEO Ken Kozel (third from right, front row) are: back row, l. to r., Robert “Lee” Kester, Phyllis Johnson, Patricia Elburn, Valena Robinson, Barbara Hanifee, Barbara Bilconish, and Gwendoly Todd; front ro l. to r. are Carylon Hitch, Sharon Young, Diane Nichols, Yvonne Allen and Gail Todd.

Patricia Schwaninger, celebrating 45 years of service,

Patricia Schwaninger, celebrating 45 years of service,

Retirees during 2016, many of whom were on hand for the occasion, included: Yvonne Allen, Cynthia Backe,  James Barron,  Nancy Barto,  Barbara Bilconish,  Melody Brown, Charlotte Brown,  Christine Burgess, Sandra Carpenter, Gwendolyn Copper, James Cornish, Renee Crump, Patricia Elburn, Linda Feezer, Kathy Gootee, Barbara Hanifee, Charles Henry Carylon Hitch,  Phyllis Johnson,  Harriett Jones,  Robert Kestler, Robert Klopp, Rose Medeiros, Leona Murray, Diana Nichols, Patricia OShea, Patrick Page, Tommy Perkins, Sharon Richter, Janie Ricketts, Valena Roberson, Kathleen Ross, Rhonda Seeley, Daniel Shorter, Stephanie Sisca, Kenneth Smith, Catherine Stacy, Ray Taylor,Gail Todd, Robert Watkins, Elizabeth Wheat, Sharon Young and Bonnie Zajac.

Penny Pink (left), director of Surgical and Ambulatory Services takes a moment to chat with Jackie Molock-Nuton, who celebrated her 35th year of service.

Penny Pink (left), director of Surgical and Ambulatory Services takes a moment to chat with Jackie Molock-Nuton, who celebrated her 35th year of service.

The event also feted employees celebrating their 50th, 45th, 40th, 35th, 30th, 25th and 20th service anniversaries. Although she was unable to be present for the occasion, Janie Adkins was applauded for her 50 years of service.

Faith Brown, Patricia Schwaninger, Cheryl Smith and Werner were recognized for 45 years of service, and 40-year honorees were Barbara Cole, Margreatta Dotson, Joann Green, Debra Harmon, Teresa Lewis, Shirley Morris, Stacey Truitt, Ernestine Turner, Linda Vane, Diane Walbridge and Catherine Warfield.

Honorees for 35 years of service were Jill Andrew, Mary Denny, Vicky Downes, Clarence Freeman, Priscilla Hawkins, John Lacoco, Barbara Marshall, Jacqueline Molock-Nuton, Margaret Pulleyn, Valerie Rider, Margaretha Robinson, Teresa Seiler and Melanie Trego.

Honorees for 30 years of service included: Judy Aaron, Susan Benson, Rachel Budd, Barbara Burns Mccoy,

Faith Brown, also celebrating 45 years of service

Faith Brown, also celebrating 45 years of service

Wendy Campen, Angela Camper. Andrea Edwards, Ralph Henry, Joy Martin, Ella McDowell, James McKay, Linda Pittman, Janet Riley, Patricia Roe, Donna Saunders, Richard  Todd, Regina Volz, Linda Washburn. Delilah Watson, June Whitby, Brooke Wilson, Julia Wood and Rebecca Wright.

25 year celebrants were: Juanita Barrett, Charles  Brennick, Gale Chambers, Joyce Coleman, Linda Ferara, Caren Grant, Laura Hanlon, Darlene Haynes. Susan Herr. Teri Hubbard, Clarretta Kellum, Leonora Lewis, Valerie Lippincott, Jeannette Lusby, Donna Lyons, Gaye McHenry, Sandra  Miles, Bonnie Niebuhr, Nellie Nones, Deborah Patrone, Lori Perry, Melinda Porter, Dwayne Potts, Margery Schmitt, Mary Scott, Karen Shalaby, Melissa Slaughter, Janice Smith, Phyllis States, Jacqueline Thompson, Cheryl Wanex and Sally Worm.

20 year celebrants were:  Florence Blough, G. Donald Dietrich, Dawn Ford, Stella Hubbard, Melanie  Iacona. Edward  Liske, Lisa Lyons, Sue McLaughlin, Anne North, William  Perry, Carol Rogers, Patricia Rosenberry, Lisa Roser, Terri Ross, Mary Sutphin. Ronald Turner, Karen Van Trieste, Carolyn  Watson and Leah Wilkerson.


Emergency Department Nurses Support Colleagues at North Carolina Hospitals Hit by Hurricane Matthew


Mary Alice Vanhoy, Lisa Lisle, and Tim Wilcox pack boxes with relief items for hospital emergency departments affected by Hurricane Matthew.

Mary Alice Vanhoy, Lisa Lisle, and Tim Wilcox pack boxes with relief items for hospital emergency departments affected by Hurricane Matthew.

The Emergency Department (ED) nurses at UM Shore Medical Center at Chestertown and UM Shore Emergency Center at Queenstown usually are most concerned with the well-being of their ED patients. There are times, however, when outside events add another focus to their activities – and Hurricane Matthew was one of those events.

Stephanie Robinson and Anne George prepare boxes for shipment to North Carolina.

Stephanie Robinson and Anne George prepare boxes for shipment to North Carolina.

“We found out how desperate and critical the situation was in North Carolina,” said Anne George, a nursing staff member at UM Shore Emergency Center at Queenstown. “ED nurses there were working around the clock. It was so difficult to get around that some of them were being transported to their hospitals on jet skis!”

The idea of supporting the North Carolina ED nurses quickly was embraced by the ED nurses at UM Shore Medical Center at Chestertown. The nurses at both facilities decided to make a small change to how they usually celebrate Emergency Nurses Week (from October 9-15)). Instead of doing something for themselves, they decided to help their fellow ED nurses in areas stricken by the hurricane.

“We heard about the idea from Mary Alice Vanhoy at a meeting,” said Shelly Dunkerly, RN, of the ED at Chestertown. “Our ED nursing staff got together to assemble care package boxes with snacks and goodies and other necessary things that the ED nurses would not have the time or resources to go out and get.”

“I’m from North Carolina, and I know what damage hurricanes can do,” said Mary Alice Vanhoy, manager of the UM Shore Emergency Center at Queenstown and the emergency department at UM Shore Medical Center at Chestertown. “I know where the rivers flood and crest and where the vulnerable areas are.”

That knowledge came in handy when deciding where in North Carolina the boxes would be sent.

“Mary Alice chose three small hospitals,” said George. “We contacted the CEOs of the hospitals and the nursing departments to let them know that help was on its way!”

In addition to all the thoughtful items, the boxes included a message of support signed by all of the ED nurses.

“Being from the same type of department we can relate to how busy they are and how intense the job is,” said Dunkerly. “We wanted to give them hope and let them know that people are supporting them and thinking of them.”



November is Diabetes Awareness Month: Surviving and Thriving with Diabetes


A diagnosis of diabetes – whether Type 1, Type 2 or gestational — is a life-changing event. It’s possible to live well with diabetes, but doing so requires intensive education about the disease process. It also requires adopting strategies that will help prevent progression of diabetes and severe complications such as kidney failure, vision loss, nerve damage, heart disease, stroke and amputation.

The latest statistics on the prevalence of diabetes indicate that approximately 10 percent of Kent County residents are affected. Because many of these individuals are asymptomatic, they are unaware they have diabetes and have not sought treatment.

That was the situation in which Rock Hall resident Terri D’Angelo found herself last January.

“I felt very sick,” D’Angelo recalls. “I had a scratchy throat and I was constantly thirsty. I went to my doctor and she thought I might have a virus. I went back nearly three weeks later, with the same symptoms, but I also had lost 10 pounds. She sent me for bloodwork and called me over the weekend to tell me to go the hospital as she believed I had diabetes.”

D’Angelo, 63, spent the night at UM Shore Medical Center at Chestertown where she learned that she has diabetes – not the Type 2 that is prevalent among adults, but a late onset of Type 1 diabetes.

“When you are in the hospital, you know it’s serious,” D’Angelo said recently. “I knew my life would change and I didn’t know how I would handle it.”

Terri D'Angelo, of Rock Hall, with her husband, Paul and their two grandsons.

Terri D’Angelo, of Rock Hall, with her husband, Paul and their two grandsons.

Fortunately, D’Angelo – a former teacher – is smart, strong, and had the educational and support resources of staff from the UM Center for Diabetes and Endocrinology who provided outpatient, follow-up treatment for her at UM Shore Medical Center at Chestertown.

“They are excellent – just top-notch,” said D’Angelo. “I saw Dr. Macuha and attended diabetes self-management classes. The nurse educators and other staff members are all so positive; they don’t let you get defeated and they support you in every way possible. They don’t sugarcoat anything but they let you know you can lead a healthy, normal life.”

D’Angelo also had the full support of Paul, her husband of 37 years. Paul’s response to the diagnosis was, “Thank you, God, it it’s not cancer. We can live with this.”

“Terri is an inspiration,” says Chrissy Nelson, diabetes nurse educator at UM Shore Medical Center at Chestertown. “After the initial shock, she made up her mind to do whatever is necessary to be healthy. She goes out of her way to safeguard her health; she is totally positive and compliant with the changes that she needed to make.”

According to D’Angelo, the most difficult challenge is having to structure her day around checking her blood sugar, counting carbs and eating at specific times every day. “That has meant planning very carefully – even taking a cooler of my allowed foods to a ballgame at Camden Yards,” she says.

Armed with the knowledge she has acquired, her planning skills, and the support of her family and the UM Center for Diabetes and Endocrinology staff, D’Angelo has established a “new normal.”

“Life will never be the way it was before my diagnosis,” she says. “However, I am now healthier. I feel blessed – I know I have to take care of myself. I eat better, I live better and I am looking forward to more years with my family and friends.”

The Center for Diabetes and Endocrinology is offering two events in Chestertown during November, which is National Diabetes Awareness Month: an Open House, Wednesday, November 16, 1-4 p.m. at UM Shore Medical Center at Chestertown; and a diabetic-friendly grocery store tour at Redner’s Market in Chestertown, Monday, November 28, 1 p.m. Both events are offered free of charge.

More information may be obtained at or by calling 410-822-1000, ext. 5195.




New Nurse Excellence Award Established for “Promising Professional”


A new Nurse Excellence award category has been created to honor a Promising Professional, “This award was created to promote to encourage recognition and support of Shore Regional team members who are new to the profession of Registered Nurse,” says Elizabeth Todd, chair of the Nurse Excellence Awards Committee. “We believe that recognizing a nurse who is new to the profession yet demonstrates exceptional skills, commitment and dedication will reinforce Shore Regional Health’s values of Respect, Integrity, Teamwork, Excellence and Service and also support our vision of to be the region’s leader in patient-centered care.”

Criteria for the Promising Professional award include: BSN achieved or in progress:
participation in unit and/or organizational initiatives; behind the scenes activity to advance the quality of patient care and safety; and focus on exceptional care designed to improve the patient experience.

The nomination process is open until December 15 (see below).


Hilghman Cancer Fund Makes Donation to Clark Comprehensive Breast Center



The Bonnie Hilghman Cancer Fund presents the donation to the Clark Comprehensive Breast Center. Shown from left to right are Leigh Marquess, directorr of Wellness Promotions, Caroline County Health Department; Duane Hilghman; F. Graham Lee, vice president of philanthropy; Melissa Kelly, practice manager, Clark Comprehensive Breast Center; Patty Plaskon,  coordinator of Oncology Social Work, Cancer Center at UM Shore Regional Health.

The University of Maryland Memorial Hospital Foundation recently received a donation of $10,000 from the Bonnie Hilghman Cancer Fund, in support of its 2016 golf tournament, benefiting the Clark Comprehensive Breast Center at University of Maryland Shore Regional Health. Funds raised from this year’s tournament will help fund the Wellness for Women program, an educational and breast screening program that promotes early detection of breast cancer.

Since 2005, the Bonnie Hilghman Cancer Fund has given more than $100,000 in grants to help residents of the Mid-Shore who are fighting cancer.

The mission of the Bonnie Hilghman Cancer Fund is to help nonprofit organizations, which provide services to cancer patients, including chemotherapy, necessary medications, transportation costs, child care, housekeeping or nursing care.

For more information, contact Duane Hilghman at 410-310-7696 or

Anna Volkis Honored as Every Day Hero



Pictured are Ruth Ann Jones, senior vice president, Patient Care Services and CNO; Pam Pardun ; Ruth Arnouts; Anna Volkis; and F. Graham Lee, vice president for philanthropy .

Ruth Arnouts recently recognized Anne Volkis, RN, staff nurse on telemetry unit at UM Shore Medical Center at Easton as an “Everyday Hero” by making a contribution to UM Memorial Hospital Foundation in Volkis’ honor.

“Anna Volkis was instrumental in keeping my mother calm after an episode of confusion during the night,” wrote Arnouts’ daughter in a letter to the UM Memorial Hospital Foundation. “Anna was kind, calm and professional; thank you for being an everyday hero!”

The Everyday Hero program provides patients, visitors and staff members with the opportunity to recognize and thank any member or team at UM Shore Regional Health, who made a positive difference in a visit or stay, by making a financial contribution of any size to  the Memorial Hospital Foundation or the UM Chester River Health Foundation. Funds received through the Everyday Hero program are used for equipment, capital improvements and staff education in the departments in which the employees or team work.

UM Shore Regional Health Announces Fall 2016 “Ask the Expert” Series Schedule

Access-to-CareAsk the Expert Graphic for WebsiteUniversity of Maryland Shore Regional Health has announced several dates in November for its “Ask the Expert” series offered throughout the region. “Ask the Expert” offers area residents access to the most current information on relevant health care topics.

Upcoming events are:

 Stroke Signs, Symptoms, Treatment and Recovery

Tuesday, November 1, 1pm
Jessica Fluharty, MSN, RN, FNE-A, Neuroscience Specialist and Stroke Coordinator, UM Shore Medical Center at Easton
Dorchester County Family YMCA
201 Talbot Avenue, Cambridge

Steps for Gaining Control of Diabetes

 Wednesday, November 2, 2pm
Doris Allen, BSN, RN, CDE, Lead Diabetes Educator, UM Center for Diabetes and Endocrinology
Caroline County Public Library, Small Meeting Room
100 Market Street, Denton

Wednesday, November 9, 2pm
Anna Antwi, CRNP-F, UM Center for Diabetes and Endocrinology
Kent County Public Library, Yellow Building
207 Calvert Street, Chestertown

Tuesday, November 15, 1pm
Bobbi Atkinson, CRNP-F, UM Center for Diabetes and Endocrinology
Dorchester County Family YMCA
201 Talbot Avenue, Cambridge

Evaluation and Treatment for Urinary Incontinence
Monday, November 7, 12pm
R. Duane Cespedes, MD, UM Community Medical Group – Continence & Pelvic Health
Heron Point of Chestertown, Barrett Conference Room
501 E. Campus Avenue, Chestertown

Living with COPD
Fernando C. DeLeon, MD, UM Community Medical Group – Pulmonary Care

Thursday, November 10, 1:30pm
Grasonville Senior Center
4802 Main Street, Grasonville, MD

Wednesday, November 16, 2pm
Caroline County Public Library, Small Meeting Room
100 Market Street, Denton, MD

Bridging Maryland’s Health Care: Expansion of PCI Program and EP Lab for Cardiology Needs on the Shore

Thursday, November 17, 12pm
Jeffrey Etherton, MD, FACC and Benjamin Remo, MD, FACC, UM Community Medical Group – Cardiology
UM Shore Medical Pavilion at Easton, Conference Room
500 Cadmus Lane, Easton

Attendees are asked to RSVP to Cathy Wright, 410-822-1000, ext. 5222, or e-mail

UM Shore Regional Health Foundations Encouraging Community Donations Through #GivingTuesday


giving-tuesday-logoUniversity of Maryland Shore Regional Health’s foundations are joining together to promote #GivingTuesday, a global day of giving that harnesses the collective power of individuals, communities and organizations to encourage philanthropy and to celebrate generosity worldwide.

UM Shore Regional Health supports three different foundation organizations including Chester River Health Foundation, Dorchester General Hospital Foundation and Memorial Hospital Foundation. These foundations rely on their community’s support and generosity to continue to improve and upgrade their local hospital’s equipment and technology for the benefit of patients. In addition to equipment for the hospitals and various outpatient sites in their respective communities, it is through donations that the foundations have been able to support hospital staff through partial and full scholarships to further educate and improve the quality of care that patients receive.

By participating in #GivingTuesday, celebrated locally this year on each Tuesday throughout the months of November and December, UM Shore Regional Health’s foundations hope to raise awareness of the vital role philanthropy plays in providing local healthcare and to encourage community members to make a donation to support patient care at their local hospitals and outpatient sites before the end of the calendar year.

Charitable donations can be made through the following:

Chester River Health Foundation
100 Brown Street
Chestertown, MD  21620
On-line Giving —

Dorchester General Hospital Foundation
P.O. Box 439 Cambridge, MD 21613
410-228-5511, ext. 5401

Memorial Hospital Foundation
PO Box 1846
Easton, MD 21601
410-822-1000, ext. 5763
On-line Giving —


Robin Hood Shop Prepares for Annual Christmas Event

Financial-Resourcesrobin-hood-christmas2016The Robin Hood Shop, located at 416 High Street in Cambridge, is preparing for its annual Christmas Event to be held on Tuesday, November 1 from 9am-4pm.  The event will feature a variety of holiday and winter apparel in men’s, women’s and children’s sizes; gift items including jewelry, toys, books and puzzles; and holiday home décor.

Operated by the Dorchester General Hospital Auxiliary, the Robin Hood Shop offers gently used men’s, women’s and children’s clothing, fashion accessories and household items. Shop hours are Monday through Friday from 9am to 4pm and Saturdays from 10am to 2pm.  For more information about the Robin Hood Shop or current volunteer opportunities, call 410-228-6339. All sales conducted by the Dorchester General Hospital Auxiliary are for the benefit of University of Maryland Shore Medical Center at Dorchester, its patient needs and its staff.